An Account Supervisor oversees the handling of client accounts and supervises account representatives and managers. May allocate new accounts to account representatives. Develops and maintains communication with company clients and works to resolve problems. Accounts may be for product sales, advertising or media relations businesses.
IDD Program Supervisor Onewell Healthcare - California - 3.8 Santa Ana, CA Job Details Full-time $25 - $28 an hour 3 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Employee assistance program Vision insurance Life insurance Paid sick time Pet insurance Qualifications CPR Certification Experience working with individuals with neurodevelopmental disorders Experience working with individuals with cognitive disabilities High school diploma or GED Driver's License Intellectual disabilities support Experience working with individuals with intellectual disabilities Disability services experience
Full Job Description Job Type:
Full time IDD Program Supervisor |
Home Health:
Location:
California Employment Type:
Full Time Work Location:
Office Schedule:
Standard FLSA Status:
Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable California law
About Our Company:
OneWell Health Care and its affiliate, OneWell of California LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.
Position Summary:
The Program Supervisor is responsible for overseeing daily service delivery and staff support within OneWell of California LLC's Intellectual and Developmental Disabilities (IDD) programs. This role ensures that services are delivered in a safe, compliant, and person-centered manner in accordance with California Department of Developmental Services (DDS), Title 17 regulations, Regional Center requirements, and OneWell Health Care policies. The Program Supervisor serves as a key operational and compliance support to field staff while acting as a liaison between individuals served, families, Regional Centers, and internal leadership.
Position Scope:
The Program Supervisor provides operational oversight of assigned programs, individuals served, and direct support staff. The role includes staff coordination, documentation review, service monitoring, and incident follow-up. While the Program Supervisor provides guidance, coaching, and performance feedback, this position does not: have independent authority to hire, terminate, or issue final disciplinary actions.
Key Responsibilities:
The Program Supervisor is responsible for ensuring high-quality, person-centered service delivery; maintaining staff compliance with care plans and regulatory requirements; ensuring accurate and timely documentation; and maintaining ongoing communication with internal and external stakeholders, while responding promptly to service, safety, or compliance concerns. This role may also support onboarding and shadowing of new staff, assist with training initiatives and refreshers, participate in care team meetings and Regional Center reviews, help management with operational reporting, and provide after-hours or on-call support as assigned.
Regulatory Frameworks:
The Program Supervisor must comply with and operate within: California Department of Developmental Services (DDS) Title 17 California Code of Regulations Regional Center policies and service authorizations HIPAA and confidentiality laws California Labor Code and wage/hour laws OneWell Health Care policies and procedures
Confidentiality:
This position requires access to protected health information (PHI), employee records, and sensitive operational data. The Program Supervisor must maintain strict confidentiality at all times and comply with HIPAA, state privacy laws, and OneWell confidentiality policies. Unauthorized disclosure may result in disciplinary action up to and including termination.
Documentation Requirements:
Required documentation responsibilities include: EVV and service note verification Incident and special incident reports ISP/IPP compliance documentation Staff performance and observation records Timesheet and attendance verification All documentation must be completed accurately, timely, and in accordance with regulatory standards.
Certifications:
Required:
CPR and First Aid certification (or ability to obtain upon hire) Preferred or as assigned: CPI, Pro-ACT, or equivalent behavioral intervention training
Education:
Required:
High school diploma or equivalent
Preferred:
Associate's or Bachelor's degree in Human Services, Social Work, Psychology, or related field
Experience:
Required:
Minimum of 1-2 years of experience in IDD services or direct support roles
Preferred:
Supervisory or lead experience in community-based services Experience working with Regional Centers and Title 17 programs
Technical Skills:
Proficiency with EVV systems and electronic documentation Basic computer skills (email, spreadsheets, reporting tools) Ability to navigate internal HR and scheduling systems
Languages:
English proficiency (spoken and written) required. Bilingual skills are a plus, depending on program needs.
Driver License:
Valid California driver's license required. Must maintain an acceptable driving record. Reliable transportation required.
Travel Requirement:
This is a community-based role requiring regular travel to: Individual homes Program sites Community locations Regional Center meetings.
Legal Disclaimer:
This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.
Benefits Description:
Compensation and Financial Benefits:
Paid sick leave Vacation time Very competitive wages Paid public holidays (if applicable) Overtime pay Biweekly direct deposit DailyPay (get paid before payday) Retirement plan benefits 401(k)
Health and Wellness Benefits:
(available for full time employees) Medical (PPO, Flex, and HSA plans) Dental Vision Critical Illness Insurance Accident Insurance Hospital Insurance Short-Term Disability Long-Term Disability and Life Insurance Employee Assistance Program (EAP)
Pet Insurance Work-Life Balance and Other Benefits:
Supportive supervisor and work environment If you are passionate about supporting individuals with developmental disabilities and thrive in a collaborative, mission-driven environment, we encourage you to apply today.: Join OneWell Health Care — where your work truly changes lives.:
