Junior Account Manager Diamond E Upland, CA Job Details Full-time $55,000 - $58,000 a year 1 day ago Benefits 401(k) Qualifications Customer records maintenance Managing customer accounts Customer communication Product presentation Customer relationship building Client onboarding Account maintenance In-person customer service Account development Post-sales issue resolution Managing clients in a customer support role Sales presentations Client database systems Client retention Client base expansion Customer engagement New customer acquisition Needs-based selling Sales management systems proficiency Initial Contact (sales skills) Meeting or exceeding sales goals Customer information system software Account management Customer interaction during outreach Account opening Customer data entry Full Job Description Our Ontario-based team is seeking a professional Junior Account Manager to support our customer service and sales initiative for a new brand partner. This role involves delivering high-quality customer service, facilitating access to premium telecommunications solutions, and contributing to customer acquisition and retention. Ideal candidates demonstrate strong communication skills, a disciplined work ethic, and a commitment to performance excellence. As a Junior Account Manager, you'll receive hands-on training to develop expertise in consultative sales and client support. In this customer-facing role, you'll engage directly with individuals and businesses to promote quality telecommunications solutions, assist with product selection, and ensure a seamless onboarding experience. The Junior Account Manager serves as a key point of contact—selling, supporting, and resolving inquiries with professionalism and efficiency. Role Requirements for a

Junior Account Manager:

Applicants must be at least 18 years old Actively connect with customers in local communities to introduce and promote our client's products and services. Present, promote and sell our client's products through clear, needs-based conversations. Assist customers with account setup, ensuring a smooth enrollment experience and accurate service activation. Deliver responsive post-sale support, helping clients navigate service plans and troubleshoot basic equipment issues. Meet and exceed individual goals for new customer acquisition, account retention, and service satisfaction. Follow all company protocols to ensure ethical, compliant, and high-quality sales practices. Keep customer data and sales activity updated in the CRM system with precision and consistency. Support team success by contributing to daily briefings, sharing insights, and maintaining a collaborative work environment. What's in it for Our Junior Account Manager? Deliver essential telecommunications solutions to homes and businesses. Grow into Senior Account Manager or leadership roles through a merit-based path. Gain hands-on experience in sales, customer service, and account management. Join a high-energy, supportive team with strong leadership. Industry-leading commission packages with weekly payouts. Qualities That Set You Apart as a

Junior Account Manager:

Up to two years of experience in customer service, sales, or a public-facing role with proven problem-solving abilities. Comfortable using tablet-based systems, CRM platforms, and new database software. Strong organizational, time management, and communication skills with a proactive, solution-oriented mindset. Patient, empathetic, and calm under pressure—driven to support customers and resolve issues effectively. Dependable, team-oriented, and adaptable—able to work independently or collaboratively in a fast-paced environment. Quick learner who embraces feedback and is eager to grow within a structured career path. Passionate about delivering excellent customer experiences and building long-term client relationships.

Job Type:

Full-time Pay:

$55,000.00 - $58,000.00 per year

Benefits:

401(k)

Work Location:

In person