Job Description Help for Job Description. Opens a new window.

WHO ARE WE

BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are

BIG ENOUGH TO

SERVE, and

SMALL ENOUGH TO CARE.

• Compensation

• Base Salary:

  $50,000 per year.
• Variable Pay (Bonuses/Incentives): This position is eligible for uncapped performance-based commissions. While commissions are variable based on individual performance, successful team members in this role typically earn approximately $40,000 in additional commission annually.
• On Target Earnings (OTE): Based on the above, the total target compensation for this role is $90,000.
• This position is considered safety sensitive and is subject to drug testing, including cannabis

SUMMARY:

The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.

ESSENTIAL COMPETENCIES AND RESPONSIBILITIES

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors
• Responsible for promoting culture of safety
• Manage new and existing customer relationships
• Maintains a thorough knowledge of products
• Presents products to customer
• Follows through with customer to ensure satisfaction
• Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
• Studies product information, attends seminars, supervises tests of products
• Attends and contributes to company sales meetings and technical sessions.
• Provides customers with all literature and promotional materials they need to enhance their productivity.
• Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts.
• Proactively solve problems for customers
• Build and sustain positive customer relationships
• Provide and coordinate technical support as needed
• Support and expand onsite sales and service
• Communicate customer and market issues to company management
• Perform other duties as assigned
• Perform all work in accordance to ISO processes and procedures