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MC
Mediacom Communications Corporation
Premier Communities Account Manager
Career Insights for Account Manager (General)
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Scorecard
Based on Florida data
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What they do
An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$58,139 / year median in Florida
+3% projected growth
Job Description
Job Description Help for Job Description. Opens a new window.
Position Responsibilities:
- Meet/exceed quarterly and yearly Residential Bulk Revenue and margin goals.
- Meet with HOAs, developers, property owners, builders, etc. to secure contracts for Residential Bulk services.
- Enter and maintain all leads and accounts in Customer Relationship Management (CRM)/Sales Management software.
- Prepare and initiate proposals to Residential Bulk prospects.
- Ensure that accounts acquired receive the best possible customer service after the sale is made.
- Resolve any customer concerns that occur during the term of the service agreement.
- Compile and examine all Residential Bulk account records in assigned area to assure timely renegotiation to subscription rates.
- Utilize CRM/Sales Management software on a daily basis for documenting and the management of leads through account deployment.
- Maintain ongoing relationship with Residential Bulk customers.
- Requires regular attendance to report to work per assigned work schedule.
- Perform other functions as assigned.