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Commercial Account Manager
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Based on Florida data
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What they do
A Technical Account Manager provides technical, product and business knowledge to clients to support the sale of products, particularly within the IT and software industries. Is the main contact point when it comes to technical questions and orders. Monitors product installations or upgrades to ensure that they are successful. Manages the ongoing support to customers to ensure customers continue to make effective use of products.
$102,673 / year median in Florida
-7% projected decline
Job Description
Commercial Account Manager Req ID:
R104814 Apply Now Commercial Account Manager On Site Lake Mary, Florida, United States Cloud Software Group Corporate Add to favorites View favorites Key Responsibilities Manage theRenewal Lifecycle:
Own and execute the end-to-end renewal process for a dedicated portfolio of commercial accounts.Negotiation & Strategy:
Lead renewal negotiations to minimize churn, maintain margin integrity, and secure multi-year contract agreements.Forecasting & Pipeline:
Accurately forecast renewal metrics, maintain forecast hygiene, and manage your pipeline within Cloud Software Group's CRM.Cross-Functional Collaboration:
Partner with Customer Success, Field Sales, and Product teams to remove obstacles, communicate value, and address customer needs.Drive Adoption:
Proactively engage with customers to drive software adoption and identify early indicators of risk. Consistently achieve or exceed quarterly and annual sales quotas.Qualifications & Requirements Experience:
2 to 5 years of B2B renewals, inside sales, or account management experience, ideally in the SaaS or enterprise software space.Negotiation Skills:
Proven track record of successfully negotiating pricing, terms, and contract structures.Technical Aptitude:
High proficiency with CRM and quoting tools (e.g., CPQ) and Microsoft Office.Communication:
Exceptional verbal and written communication skills with the ability to confidently present value propositions to mid-level and executive stakeholders. Why Join Cloud Software Group? Cloud Software Group offers competitive compensation packages (base + commission), comprehensive health benefits, and robust professional development opportunities. You will join a dynamic, customer-obsessed culture that empowers individuals to grow their careers while delivering mission-critical solutions. You can browse and apply for current openings in your area by visiting the official Cloud Software Group Careers page.About Us:
Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap- a moment of immense evolution and growth.
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