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National Oak Distrib, Inc.

Inside Sales Account Manager - Automotive Tools & Equipment

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What they do

An Inside Sales Account Manager focuses on retaining or increasing business with a select group of existing client accounts for a company. Develops and maintains remote relationships with company clients, promotes sales and services, and works to resolve problems. Conducts contact with clients via phone, email and teleconferences rather than in person. Accounts are predominantly business-to-business rather than between businesses and consumers

$48,204 / year median in Florida

-3% projected decline

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Job Description

Inside Sales Account Manager - Automotive Tools & Equipment National Oak Distrib, Inc. - 3.3 Lakeland, FL Job Details Full-time Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Managing customer accounts Customer relationship building Microsoft Outlook Spreadsheets Word embeddings High school diploma or GED Automotive parts sales Sales management systems proficiency Corporate sales environment CRM system proficiency Account management Sales automation technologies Technical Proficiency Sales follow-up Full Job Description Build Relationships. Drive Sales. Help Independent Businesses Grow. National Oak Distributors (NOD) has merged with Integrated Supply Network (ISN) combining the leader in automotive paint, body and equipment wholesale distribution with the leader in automotive tools and equipment distribution. This is a significant step forward in our vision to expand geographic reach, and to deliver value added services and solutions to both suppliers and customers. Our priority remains unchanged - to continue to deliver exceptional service and value to our suppliers and customers in a thriving and collaborative workplace for the industry's top talent. We are seeking an experienced Inside Sales Account Manager to support our Mobile Tool Dealer channel. This position is responsible for managing an assigned portfolio of independently owned Mobile Tool Dealers while driving profitable revenue growth through proactive outbound sales, relationship management, product recommendations, supplier programs, and exceptional customer service. This is an outstanding opportunity for someone with an automotive background who enjoys talking with customers, solving problems, and growing sales. This Position Is Ideal for Someone Who Has Worked As a: Automotive Parts Counter Sales Representative Auto Parts Counter Professional Automotive Counter Sales Associate Commercial Parts Sales Representative Commercial Account Representative Mobile Tool Dealer Tool Truck Sales Representative Automotive Equipment Sales Representative Automotive Aftermarket Sales Representative Inside Sales Representative Industrial Distribution Sales Representative Territory Support Representative Automotive Service Advisor Automotive Technician looking to transition into sales Diesel Parts Specialist Heavy Duty Parts Sales Representative Fleet Parts Specialist If you've worked in automotive parts, automotive tools, shop equipment, industrial distribution, or have hands-on automotive repair experience, we'd love to speak with you. What You'll Do As an Inside Sales Account Manager, you'll own and grow an assigned portfolio of Mobile Tool Dealer accounts by developing long-term business relationships and helping your customers become more successful.
Responsibilities include:
Manage and grow an assigned portfolio of Mobile Tool Dealer accounts. Build trusted relationships with independently owned business owners. Drive profitable revenue growth through proactive outbound sales calls and customer follow-up. Respond to inbound customer inquiries and provide consultative sales support. Increase customer share of wallet through cross-selling, upselling, supplier programs, promotions, and strategic product recommendations. Identify new product opportunities based on customer purchasing habits and business needs. Execute supplier promotions, seasonal campaigns, and new product launches. Develop account growth strategies that help customers improve profitability. Maintain an active sales pipeline while consistently achieving sales and customer engagement goals. Serve as the primary business partner for assigned customers. Partner with Category Management, Marketing, Customer Care, Operations, Supplier Partners, and Accounts Receivable to provide an exceptional customer experience. Maintain accurate customer records, sales opportunities, pipeline activity, and account notes within CRM and company systems. Participate in product training, sales meetings, promotional initiatives, supplier education, and continuous learning opportunities. Required Qualifications Minimum two years of experience in: Inside Sales Account Management Automotive Parts Sales Customer Service Automotive Counter Sales Industrial Distribution Sales High School Diploma or GED. Strong verbal and written communication skills. Excellent relationship-building skills. Ability to organize and manage multiple customer accounts simultaneously. Strong follow-up and time management skills. Comfortable working in a goal-oriented, performance-driven sales environment. Experience using CRM systems and Microsoft Office. Preferred Qualifications Candidates with experience in any of the following industries are strongly encouraged to apply: Automotive Aftermarket Automotive Tools & Equipment Automotive Parts Distribution Industrial Distribution Heavy Duty Truck Parts Fleet Maintenance Collision Repair Automotive Paint & Body Mobile Tool Dealer Industry Hands-On Industry Experience We Value We're looking for someone who understands the automotive industry.
Ideal candidates may have:
Hands-on knowledge of automotive tools, shop equipment, diagnostic equipment, and vehicle repair processes. Experience supporting professional automotive technicians. Experience working in automotive repair facilities. Experience selling automotive tools, equipment, shop supplies, or replacement parts. Experience supporting independently owned businesses. Knowledge of professional automotive brands and suppliers. Experience reading parts catalogs or using automotive parts lookup systems. Understanding of technician workflow and professional repair environments. Technical Skills Experience with or ability to learn: CRM software HubSpot (or similar CRM) Microsoft Outlook Microsoft Excel Microsoft Word MasterPack RingCentral Sales reporting software Order management systems What Success Looks Like Success in this role is measured by your ability to: Achieve sales, revenue, commission, and activity goals. Increase customer share of wallet. Build long-term customer relationships. Generate consistent outbound sales activity. Maintain an active sales pipeline. Grow assigned accounts year over year. Increase customer retention. Demonstrate strong product knowledge. Provide consultative recommendations that help customers grow their businesses. Collaborate effectively with internal departments and supplier partners. Why Join National Oak Distributors? Industry leader with continued growth. Stable, well-established company. Hourly compensation plus commission opportunity. Comprehensive benefits package. Paid Time Off. 401(k). Medical, Dental & Vision. Company-paid benefits. Ongoing product and sales training. Collaborative team environment. Opportunity for career growth. Work Location This is a full-time, in-office position based in Lakeland, Florida . We believe collaboration, training, teamwork, and customer service are best supported through an in-office environment. Remote work is not available for this position. Candidates With Experience at These Companies Are Encouraged to Apply NAPA Auto Parts Genuine Parts Company (NAPA) AutoZone O'Reilly Auto Parts Advance Auto Parts
CARQUEST
Worldpac LKQ Corporation Fisher Auto Parts Parts Authority Motion Grainger Fastenal FleetPride Harbor Freight Northern Tool + Equipment Sherwin-Williams Automotive Finishes PPG Automotive Refinish Axalta Coating Systems 3M Automotive Aftermarket Snap-on Matco Tools Mac Tools Cornwell Quality Tools Milwaukee Tool DeWalt Stanley Black & Decker Bosch Automotive Hunter Engineering Rotary Lift Automotive dealership parts departments Independent automotive repair facilities Heavy-duty truck parts distributors Equipment distributors serving automotive repair professionals #SJ Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.