At Resound Inc, we partner with leading telecommunications brands to connect customers with products and services that fit their needs. As we continue expanding into new markets throughout Florida, we're looking for a motivated AT&T Account Representative to join our growing team. As an AT&T Account Representative, you'll work directly with customers to understand their needs, provide personalized recommendations, and support the sales process from initial conversation through enrollment. The AT&T Account Representative role is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to build a long-term career in sales. As our team continues to grow, successful AT&T Account Representatives will have opportunities to take on additional responsibilities and develop into future leadership roles. What You'll Do as an
AT&T Account Representative:
Engage with customers face-to-face to introduce AT&T telecommunications and technology products and services Build strong customer relationships by understanding individual needs and recommending appropriate solutions Educate customers on available products, promotions, and service options Guide customers through the sales and enrollment process while providing an exceptional customer experience Maintain accurate records of customer interactions and sales activity Work closely with the sales and management teams to develop strategies that increase customer acquisition and sales performance Utilize effective communication, negotiation, and upselling techniques to identify additional opportunities Participate in daily training and development sessions focused on sales, communication, negotiation, and leadership Collaborate with fellow AT&T Account Representatives to share market insights, customer feedback, and successful sales strategies Develop the skills and experience needed to take on increased responsibilities and future leadership opportunities Qualifications for an
AT&T Account Representative:
1-2 years of experience in customer service, sales, account management, or a related field preferred Previous leadership, management, sales, or AT&T Account Representative experience is a plus Strong communication skills and the ability to work effectively with diverse groups, including customers, clients, and AT&T Representative teammates Reliable transportation with the ability to commute to our office A desire to grow, take on challenges, and step into leadership roles in the future