Key Responsibilities include but are not limited to: Establish and lead formal quarterly business reviews (QBRs). Communicate with physician offices and assist in resolving issues. Resolution of client issues. Confirmation of requests for key customers. Track and report status for key customer requests. Identify trending client issues by office/geography. Proactively solicit feedback from key clients and provide feedback to key customers. Recommend enhancements to pharmacy operations, call center, reporting, and leadership. Track and report monthly accruals and budgets. Upload the Medical Information (MI) report into the manufacturer FTP site. KPI (Key Performance Indicator) tracking and reporting.

Requirements:

Bachelor's degree or equivalent industry experience preferred. 2-4 years' Specialty Pharmacy, PBM, Reimbursement hub, or other pharmacy-related experience. Proficient with Microsoft Office. Able and willing to travel up to 20%. Strong interpersonal skills. Attention to detail. Exceptional follow-up and follow-through. Excellent communication skills, written and oral. Presentation skills a plus.

Physical Demands:

Requires sitting, standing, and occasional light lifting.

Physical Demands:

Requires sitting, standing, and occasional light lifting. he

Perks of Joining Our Team:

We believe in taking care of our team. You'll enjoy a comprehensive benefits package designed to support your well-being and financial future:

Comprehensive Health Benefits:

Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance. Time to

Recharge:

Paid vacation and holiday pay. Focus on

Your Wellness:

We offer a robust Employee Wellness Program. Invest in

Your Future:

401(k) with a company match.

Support System:

Employee Assistance Program provides confidential support and counseling. Get Rewarded for

Referring Great People:

Employee referral program. Ready to start your rewarding journey with us? Apply today! ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com. ProCare Rx is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.