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Optimae LifeServices

Day Hab Team Lead

Career Insights for Account Supervisor

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What they do

An Account Supervisor oversees the handling of client accounts and supervises account representatives and managers. May allocate new accounts to account representatives. Develops and maintains communication with company clients and works to resolve problems. Accounts may be for product sales, advertising or media relations businesses.

$47,968 / year median in Iowa

-10% projected decline

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Job Description

Optimae values diversity and we encourage everybody , including those from traditionally overlooked identity groups, to apply! Optimae LifeServices is seeking applicants for a full-time Day Hab Team Lead for Community Integration position in Fairfield. The Day Hab Team Lead for Community Integration is responsible for the management of services and leadership for a specific program using Optimae LifeServices' mission and values as a guide, in compliance with applicable laws and regulations. The Team Lead fosters teamwork by encouraging cohesion, joint efforts, and interdependence. The Day Hab Team Lead supervises and leads a team of staff members who provide services to people as they move to achieve personal goals of their own choice. Will support individuals in the expansion of their abilities, empowering them to choose and be successful in valued roles within their living, working, and social environments. There are 4 main category responsibilities.
Management and Supervision:
Follow a budget, meet determined financial goals by prudent fiscal management of expenses and revenues, and monitor billing practices. Comply with an established system to ensure that services are meeting customer needs and desires in accordance with Optimae LifeServices mission, core goals and values. Coordinate staff to establish a system and process that creates a valued and motivated workforce that recognizes and utilizes team building principles.
Team and Individual Skills:
Show tolerance for individual differences. Use active listening skills. Give and receive positive feedback to self and others. Demonstrate good role modeling for staff and the people we serve. Be active in individual and team problem solving.
Time Management:
Show up for assigned work as needed. Meet multiple demands simultaneously and efficiently with little to moderate supervision. Consistently finish assigned tasks within designated time frames. Follow a work schedule that meets consumer wants and needs and meets billable requirements as a team.
Other Team Lead Responsibilities:
Develop, implement, and achieve financial goals. Plan, organize, and supervise the work of staff and volunteers. Promote favorable public relations. Admit customers to service settings using eligibility requirements.
Qualifications:
Must be at least 18 years of age. High school diploma or GED required. A minimum of four years experience in the field of human services is required. Must complete 9.5 hours of services training as offered through Direct Course within six months of hire. Must complete 4 hours of continuing education in services annually, on a rolling year calendar that begins after 9.5 hours are completed.
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person