Job Description The DJ4K Patient Account Specialist manages patient financial accounts, payment arrangements, collections processes, and communication to ensure timely revenue collection and positive patient experiences. Present treatment plans and collect patient portions at time of service. Offer payment options and financing when appropriate. Monitor patient AR daily. Execute 2 statement cycle: Statements mailed on the 1st and 15th. Execute 2 letter collection process: Letters mailed every 2 weeks following statements. Escalate accounts appropriately. Prepare delinquent accounts for Organ Law referral. Post patient payments accurately. Balance daily deposits and end-of-day reports. Use RevenueWell for reminders and financial communication. Educate patients on balances and payment expectations. Maintain professionalism and compassion in collections conversation Job Type Full Time Pay Starting at $20.00 an hour based on experience Qualifications Excellent computer skills, including Word and Excel or similar software Must be highly meticulous, detail-oriented, and organized, with a strong commitment to accuracy and precision in all financial responsibilities. Must have excellent interpersonal skills necessary to communicate effectively with callers, physicians, and offices Strong customer service orientation and interpersonal skills for positive relationship building Self-motivated and directed with the ability to effectively prioritize and execute tasks in a high pressure environment
Years of Experience:
1-2 years Benefits Vacation Paid Time Off (PTO) Health Insurance Benefits 401K/Retirement Plan Dental, Orthodontic and General Dental Benefits Paid Holidays Career Development Opportunities Schedule 8 hour shift Monday to Friday (hours may vary based on the needs of the practice)