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C
CINTAS
Shared Services Trainer/Lead
Career Insights for Account Supervisor
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Based on Louisiana data
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What they do
An Account Supervisor oversees the handling of client accounts and supervises account representatives and managers. May allocate new accounts to account representatives. Develops and maintains communication with company clients and works to resolve problems. Accounts may be for product sales, advertising or media relations businesses.
$40,899 / year median in Louisiana
-13% projected decline
Job Description
Requisition Number:
232581 Job Description Cintas is seeking a Shared Services Trainer/Lead to help support our internal partners and our external customers through various activities. Responsibilities include training new partners for consistency and other trainings, driving team goals and departmental KPIs, as well as supervisor cover and support. This partner is an expert on system related tasks and functions in their functional area of the business. The lead position will also be responsible for the following areas: Coverage when the Supervisor is out of the office Quality audit to ensure partners are following procedures and policies Identify partner growth opportunities, internal communication needs, and process improvements Subject matter expert in one of our Shared Services' functional areas (Accounts Receivable, Customer Experience, Location Services, New Accounts, etc.)Skills/Qualifications Required:
1+ years' relevant business experience High School Diploma/GED, Bachelor's Degree preferred Preferred Experience with heavy inbound and outbound calls and transferring calls 3+ years' business-to-business account support Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet Experience with proofreading and editing documents Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy:- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.