An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
Account Specialist - Entry-Level Sales & Account Support Northeastern Promotions | Bedford, MA | Full-Time, In Person |
Contract-to-Hire Pay:
$18-$25 per hour Northeastern Promotions is a fast-growing supplier of custom apparel, uniforms, headwear, and branded merchandise for promotional products distributors and agencies nationwide. Our work has supported merchandise programs for brands like Coca-Cola, Corona, Starbucks, Major League Baseball, NBA teams, GitHub, and Valvoline. We're hiring an Account Specialist to support our sales team — no promotional products experience required. We'll train you on the industry, our products, and our sales process. This role starts as a contract position with a clear path to a full-time offer based on performance, so you'll know where you stand as you go. You'll start with foundational account support and grow into managing your own accounts as you prove yourself. What You'll Do Support senior salespeople with day-to-day account needs Research products, pricing, and decoration options Prepare quote requests and follow up on quotes, samples, and artwork approvals Reach out to current and prospective customers by phone and email Keep customer records and project details up to date Coordinate with our sourcing, design, and production teams Track orders and sample shipments and communicate updates to customers What We're Looking For Strong written and verbal communication skills Comfortable making phone calls and reaching out to new people Organized, detail-oriented, and reliable with follow-up Able to work full-time, in person at our Bedford, MA office Nice to Have Previous sales, customer service, retail, or office experience Familiarity with spreadsheets and email/online systems Promotional products or apparel industry exposure Why Join Us Competitive hourly pay with a clear path to a full-time offer Hands-on training in promotional products, apparel, and sales — no experience needed to start Direct mentorship from experienced salespeople and company leadership Real growth path: more account ownership and responsibility as you prove yourself Exposure to product development, overseas manufacturing, and trade shows Small-company environment where your work gets noticed To apply: Send your resume and a short note about why you're interested in sales and what makes you a hard worker.
Pay:
$18.00 - $25.00 per hour
Benefits:
On-the-job training Opportunities for advancement
Education:
Bachelor's (Preferred)
Location:
Bedford, MA 01730 (Required) Ability to
Commute:
Bedford, MA 01730 (Preferred) Willingness to travel: 25% (Preferred)
