Job Opening:

Account Manager W.S. Emerson Company is currently seeking a full-time Account Manager to join our team. Candidates must have strong organizational skills, excellent customer service, and the ability to multitask with attention to detail.

Key Responsibilities:

• Serve as the lead contact for a portfolio of high-value clients, managing relationships with professionalism, responsiveness, and a solutions-first mindset.
• Act as a trusted advisor to clients by understanding their goals and proactively offering product recommendations, creative services, and strategic guidance.
• Oversee the full lifecycle of client projects, from initial discovery through delivery, ensuring timelines, budgets, and brand standards are met.
• Collaborate with Sales Coordinators for day-to-day support while maintaining management and overview of clients and projects.

Identify opportunities to expand business within existing accounts and assist in onboarding new clients Use HubSpot to record all client communication, including phone calls, meetings etc.

Qualifications:

• Associate degree or equivalent experience
• Proficiency in Microsoft Office (Word, Excel, and Outlook).
• Proven customer service skills.
• Previous B2B sales experience preferred.
• Experience using HubSpot or other CRM preferred

Benefits:

• Paid time off
• 10 paid company holidays
• Health Insurance
• 401(k) This is a full-time position, Monday through Friday, from 8 am to 5 pm.

Compensation will be based on experience.

Job Opening:

Sales Coordinator W.S. Emerson Company is currently seeking a full-time Sales Coordator to join our team. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment.

Key Responsibilities:

• Enter and process customer orders accurately in coordination with the account management team.
• Communicate with vendors to confirm product availability, pricing, timelines, and order details.
• Track order progress and delivery timelines, providing updates to internal teams and escalating issues when necessary.
• Assist in managing proof approvals, revisions, and final approvals from clients.
• Help source products based on client needs and price point, working from vendor catalogs and preferred supplier networks.
• Prepare supporting documentation, such as order confirmations, shipping details, and project recaps.
• Maintain accurate and timely data in the company's CRM and project management systems.
• Collaborate with the Senior Coordinator to prioritize daily tasks and ensure smooth workflow across the team.
• Help assemble client presentations, samples, and promotional materials as needed.
• Contribute to maintaining organized files, digital assets, and documentation for ongoing projects.

Qualifications:

• 1-2 years of experience in a customer service, sales support, or administrative role.
• Excellent attention to detail and strong organizational skills.
• Clear and professional communication skills, both written and verbal.
• Ability to multitask and adapt in a deadline-driven environment.
• Proficiency with Microsoft Office; experience with CRM or order management systems is a plus.
• A team-player attitude with a willingness to learn and grow within the organization.

Benefits:

• Paid time off
• 10 paid company holidays
• Health Insurance
• 401(k) This is a full-time position, Monday through Friday, from 8 am to 5 pm.

Compensation will be based on experience.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

License/Certification:

Driver's License (Preferred)

Work Location:

In person