Zio's Catering is looking for a friendly, organized, and dependable Receptionist & Client Relations Coordinator to join our team. This person will be the first point of contact for many of our customers and will help keep our day-to-day office operations running smoothly. We're looking for someone who is personable and professional on the phone, comfortable communicating with customers, and able to stay organized while managing multiple tasks throughout the day.

Responsibilities include:

Answering incoming phone calls and assisting customers with general questions Responding to new catering inquiries Following up with potential customers and leads Taking and organizing catering and carry-out orders Responding to emails and maintaining timely customer communication Providing information about catering options, menus, and services Following up on quotes and inquiries Keeping customer and lead information organized and up to date Managing general front desk responsibilities Assisting with scheduling and maintaining the office calendar Performing general administrative and office tasks Providing excellent customer service and representing Zio's Catering in a friendly and professional manner Supporting the office and management team as needed What we're looking for: Strong communication and customer service skills Friendly, confident, and professional phone presence Highly organized and detail-oriented Comfortable following up with leads and potential customers Self-motivated and able to take initiative Reliable and dependable Comfortable using computers, email, and basic office software Previous receptionist, administrative, customer service, or sales experience preferred This position is ideal for someone who enjoys talking with people, stays organized, takes initiative, and is comfortable following up with customers to help turn inquiries into booked catering events.

Pay:

$20.00/hour

Pay:

$18.00 - $20.00 per hour Expected hours: 35.0 per week

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person