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Garden State Concepts

Customer Account Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Account Representative (General)

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$64,221 / year median in New Jersey

-15% projected decline

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Job Description

Customer Account Representative Garden State Concepts Orange, NJ Job Details Full-time $700 - $1,500 a week 1 hour ago Qualifications Customer communication Full Job Description We welcome candidates from all backgrounds and experience levels. If you're motivated, coachable, and interested in building valuable skills in sales, customer service, and communication, we encourage you to apply. Garden State Concepts is expanding Verizon's fiber-optic internet, home Wi-Fi, and entertainment solutions throughout the Wayne, NJ area, and we're looking for a motivated Customer Account Representative to help connect customers with the right technology solutions for their homes. In this role, you'll work directly with customers to understand their needs, explain the benefits of Verizon services, and provide a personalized experience from the first conversation through account setup. You'll develop professional sales skills, learn about cutting-edge technology, and build meaningful customer relationships while representing one of the nation's leading telecommunications brands. Core Functions of the Customer Account Representative Connect with customers to introduce Verizon's Fios Internet, home Wi-Fi, TV, and connectivity solutions. Educate customers on the benefits of fiber-optic technology, faster speeds, reliable connections, and entertainment options. Ask questions to understand customer needs and recommend solutions that fit their lifestyle. Provide clear product information and create a positive, pressure-free customer experience. Support account enrollments, service activations, and customer follow-up. Maintain accurate customer records and ensure a smooth sales process. Stay up to date on Verizon products, promotions, and technology. Preferred Skills for the Customer Account Representative Confident communicator who enjoys working with people. Positive attitude with a willingness to learn and grow. Strong customer service mindset with attention to detail. Ability to build trust and create meaningful customer relationships. Team-oriented approach with a desire to achieve personal and team goals. Previous sales, retail, hospitality, or customer-facing experience is a plus, but not required. If you're looking for an opportunity to develop professionally, represent an industry-leading brand, and grow your career with a supportive team, apply today to join Garden State Concepts as a Verizon Customer Account Representative in Wayne, NJ!
Pay:
$700.00 - $1,500.00 per week
Work Location:
In person