An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
Reporting to the Controller/Budget Director, the Manager of Student Accounts is responsible for the overall operation and management of the student accounts receivable function at Lorain County Community College. This position oversees student billing, College Credit Plus billing, collections, payment plans, third-party contracts, federal fund disbursements, and annual IRS Form 1098-T reporting and supports program and financial audits as needed. The Manager of Student Accounts maintains and reconciles accounts related to student financial activity and ensures compliance with federal, state, and institutional regulations. The position assists in planning, organizing, staffing, and evaluating personnel and services within the Student Accounts area. A strong commitment to customer service is essential, as the incumbent serves students, parents, outside agencies, and members of the college community while working collaboratively with Student Financial Aid and other administrative and student service departments. Minimum salary of $79,600, commensurate with experience and includes a comprehensive benefits package with medical, dental, and vision coverage; participation in state pension programs or alternative retirement plans; tuition assistance; generous paid time off (vacation, sick, and holidays); and access to onsite childcare, free parking and fitness facilities.
Required Qualifications:
Bachelor's degree in Accounting, Business, Finance, or a related field. Experience using financial accounting software systems. Three to five years of accounting experience. Demonstrated proficiency with Microsoft Excel and Microsoft Word. Strong communication and customer service skills. Working knowledge of accounts receivable and collections processes. Demonstrated ability to analyze and solve problems, assess operations, and make sound decisions.
Preferred Qualifications:
Experience in higher education accounts receivable operations. Previous experience as a Bursar, Manager of Student Accounts, or similar supervisory role. Experience with PeopleSoft Campus Solutions. Experience with fund accounting. Certified Public Accountant (CPA) designation. Master's degree in Accounting, Business, Finance, or a related field.
The application file should include:
cover letter, current resume, Professional Statement (if applicable); unofficial transcripts (official transcripts will be required upon employment) and contact information for 3-4 professional references. Incomplete files will not be considered . Candidate selected will be subject to appropriate background checks before hire.
About LCCC:
Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs. Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County's high school graduates earn college credits through LCCC's high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future. LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC's students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success. Lorain County Community College seeks to hire and employ locally whenever possible. Employees should reside in Ohio, where they can be responsive to on-campus work requirements, and within a reasonable commuting distance of their work location.
