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Next Gen HR Solutions
Account Manager
Career Insights for Account Manager (General)
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Scorecard
Based on Ohio data
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What they do
An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$67,924 / year median in Ohio
-4% projected decline
Job Description
Job Description The Account Manager is the primary point of contact between clients and employees. This role is responsible for managing client relationships, coordinating employee onboarding and assignments, ensuring accurate timekeeping and payroll setup, and supporting daily branch operations. The Account Manager plays a key role in maintaining client satisfaction, employee compliance, and efficient staffing operations. Requirements Fluent in English and Spanish Strong communication skills Intermediate computer skills (Excel, Google Docs, data entry) Reliable transportation and ability to travel locally Visit clients as needed to maintain relationships and address concerns Assist with internal company events Train and support new hires in front desk and account manager roles, ensuring proper procedures and customer service standards are followed Preferred Experience Experience in staffing, recruiting, or account management Background in customer service or client-facing roles Experience with employee relations or workforce coordination