Job description: Join PHOENIX, a dynamic leader in injection-molded closures since 1890. Our continued success has created an exceptional opportunity for an ambitious Account Coordinator ready to tackle challenges at our Aurora, IL headquarters. As our new Account Coordinator, you'll play a pivotal role in driving customer satisfaction and business growth, while developing the skills necessary for advancement. This hybrid position offers the perfect blend of in-office collaboration and remote flexibility, allowing you to achieve work-life balance while making a significant impact. What makes this role special? Be part of a thriving, innovative company with over 130 years of success Work with cutting-edge technology in manufacturing and customer relations Enjoy a supportive team environment that values your contributions Take on challenges that will stretch your abilities and prepare you for future growth Your mission, should you choose to accept it: Become a customer success champion, ensuring our B2B clients receive world-class service Master the art of order management, guiding customers from initial request to final delivery Collaborate across departments to solve complex challenges and drive continuous improvement Leverage your creativity and insight to support new business development initiatives What you'll bring to the table: A passion for building strong customer relationships and driving success Excellent communication and problem-solving skills A proactive mindset and ability to juggle multiple priorities Proficiency in Office 365 (experience with DW/IQMS and Salesforce is a bonus!) Ideally, a Bachelor's degree and experience in customer success, account management, or sales (manufacturing industry experience is a plus) Most importantly: ambition and a hunger to learn and to grow At PHOENIX, we believe in nurturing talent and providing opportunities for advancement. This role is designed for someone who isn't just looking for a job, but a person who is looking for a career. If you're ready to take on challenges, and you're ready to play a key role in shaping the future of our company, we want to hear from you! So, apply today!

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Paid time off Parental leave Tuition reimbursement Vision insurance

Experience:

Account management: 2 years (Required)

Salesforce:

1 year (Required) ERP systems: 2 years (Required)

Pay:

$52,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Employee assistance program Health insurance Health savings account On-site gym Paid time off

Work Location:

In person