Account Manager Fountain City Logistics Overland Park, KS Job Details Full-time $50,384.69 - $77,312.74 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Work from home Vision insurance 401(k) matching Opportunities for advancement Qualifications Customer communication Teamwork Customer relationship building Account development Business development Transportation management systems Sales management systems proficiency Logistics company experience CRM system proficiency Productivity software Account management Time management Full Job Description At Fountain City Logistics, we know that success starts with strong relationships. Our mission is to connect and serve —customers, carriers, and vendors—by doing what's right every time and over time. If you're looking for a collaborative team that values responsiveness, innovation, and integrity, Fountain City could be the place for you. We're looking for a Account Manager to join our team. This is not a cold-calling sales role—rather, you'll be focused on supporting the sales team, managing existing customer accounts, and helping them grow. You'll be the trusted point of contact for our customers, ensuring their day-to-day logistics needs are met with exceptional service and attention. This role is ideal for someone who is passionate about logistics, highly responsive, and eager to build lasting customer partnerships. Responsibilities Manage and grow business from accounts brought in by the sales team. Build strong, long-term relationships with customers through excellent service and proactive communication. Identify opportunities to cross-sell and expand services within existing accounts. Serve as the primary point of contact for day-to-day customer needs, ensuring timely and effective solutions. Collaborate closely with sales, carrier, and operations teams to deliver on customer commitments. Monitor account performance and provide insights to drive continuous improvement. Stay current on freight brokerage industry trends and best practices. Qualifications Must have experience in the freight brokerage / logistics industry (required). Excellent customer service and relationship management skills. Strong organizational and time management abilities. Ability to work in a fast-paced environment while maintaining accuracy and professionalism. Proficient with CRM systems, TMS platforms, and Microsoft Office Suite. Must be based in Kansas City and able to work in the office.

What We Offer:

Competitive salary and performance-based incentives. Comprehensive benefits, including health, dental, and vision insurance. A supportive, collaborative culture focused on doing the right thing. Opportunities for professional growth and career advancement. The chance to work with a team that truly values excellence and customer success. If this sounds like the right fit for you, apply here or email your resume to with the subject line: Business Development Application - [Your Name] . Join Fountain City Logistics and help us continue building trusted relationships that move businesses forward!

Pay:

$50,384.69 - $77,312.74 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Work from home

Work Location:

Hybrid remote in Overland Park, KS 66210