An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
17945 Not ready to apply? Join our Talent Network Description The Associate Account Manager (AAM) is a highly collaborative role responsible for supporting strategic account plans and serving as a key partner to the Key Account Managers. This hybrid role will be based in Princeton, NJ (3-4 days/week) and the remaining day(s) working remotely. The AAM will be responsible for account profiling, contract pull-through, customer engagement, meeting coordination, GPO award administration, launch readiness activities, and ongoing business support across targeted healthcare accounts. The AAM will play a critical role in preparing the market for upcoming biosimilar launches and ensuring successful implementation of account strategies within community-based/large practice networks, infusion centers, and other strategic customers. Working cross-functionally with Market Access, Sales, Marketing, Operations, Medical Affairs, Trade, and Customer Service teams. The AAM will help drive customer adoption, optimize contract utilization, and deliver a positive customer experience throughout the product lifecycle.
Key Responsibilities:
Develop and maintain detailed account profiles for community-based/large practice networks, infusion centers, and other strategic customers. Research and document organizational structures, buying processes, decision makers, formulary pathways, and competitive dynamics. Identify opportunities and barriers impacting biosimilar adoption and account growth. Provide account intelligence and actionable insights to Corporate Account Managers and commercial leadership. Support implementation and pull-through of commercial and GPO contracts across assigned accounts. Support launch readiness activities for upcoming biosimilar and biologic product introductions. Assist with account-specific launch planning, customer onboarding, and implementation activities. Coordinate customer communications related to launch timelines, product availability, contracting, and educational initiatives. Manage scheduling, agendas, materials preparation, meeting logistics, and follow-up actions.
Qualifications:
Bachelor's degree required. 3+ years of experience in pharmaceuticals, biologics, biotechnology, specialty pharmacy, healthcare sales support, account management, market access, or related commercial roles. Experience supporting biologics, biosimilars, immunology, rheumatology, oncology, or specialty pharmaceutical products preferred. Experience supporting product launches. Knowledge of healthcare delivery systems, GPOs, specialty distribution, reimbursement, and market access. Knowledge of account profiling, and contract pull-through activities. Strong organizational, project management, and analytical skills. Ability to manage multiple priorities in a fast-paced launch environment. The annual base salary for this position ranges from: $125,000 - $135,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies and proficiency for the role. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 400004335 Apply for this job Not ready to apply? Join our Talent Network Click here to enable personalized experience Share this job Apply Inside Syneos Health Our Values Who We Are Our Solutions Diversity, Equity, And Inclusion Why Work Here Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients' lives around the world. Selecting us as an employer secures a career in which you're guaranteed to: Collaborate with passionate problem solvers Partner with the most diverse team of experts in the industry. From the top down, our people are inspiring. Everyone has a voice and is encouraged to use it. Be empowered and thrive Here, there's no shortage of challenging work, learning and opportunities. Evolve in a growing, global company that is always looking for ways to work smarter and more efficiently. Over deliver and out-perform Challenge the status quo in a highly competitive and ever-changing environment. Be agile and take initiative to find new solutions reflective of the high-quality standards we and our customers expect. Help change lives We take our work seriously. Each day, you'll contribute to improving patients' lives around the world by shortening the distance from lab to life. It's powerful and fulfilling work of which you can be proud.
