Client Relations Associate Primwave Consulting Paramus, NJ Job Details Full-time $52,000 - $63,000 a year 1 day ago Qualifications Customer communication Full Job Description Our customers in Wayne aren't waiting for a brochure; they're waiting for someone confident and smart enough to explain, and genuine enough to make them glad they answered. Primewave Consulting is a sales firm bringing on a Client Relations Associate to introduce our customers to Verizon Fios high-speed internet through in-person sales conversations. As a Client Relations Associate, you'll prove that sales and customer service can get along. You'll help customers discover Verizon Fios through simple conversations about reliable home internet, Wi-Fi, streaming, and everyday connectivity. The Client Relations Associate then builds rapport, uncovers customer priorities, and turns those insights into sales conversations. Key Accountabilities of the Client Relations Associate Develop in-person relationships with clients by understanding their internet usage patterns and demonstrating how Verizon Fios can elevate their online experience. Actively listen to our clients' needs in person and recommend Verizon Fios plans that support streaming, gaming, and remote working, fostering trust and loyalty. Resolve customer inquiries and concerns efficiently in person, highlighting Verizon Fios's network reliability as a key differentiator. Promote Verizon Fios bundled services, emphasizing convenience, savings, and enhanced connectivity for their home. Educate clients on Verizon Fios's benefits, including its fiber-optic technology that delivers consistent, high-speed internet. Maintain ongoing communication alongside Client Relations Associates to ensure customer satisfaction and act as a reliable point of contact for their needs. Qualifications of the Client Relations Associate A high school diploma or equivalent is preferred. Strong interest in client relations, sales, or telecommunications is a plus. Professional presence that reinforces brand credibility. Reliability in meeting daily sales goals and maintaining accurate records. Growth mindset with eagerness to learn new sales techniques.