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Vertiv
Major Account Manager
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What they do
An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$67,924 / year median in Ohio
-4% projected decline
Job Description
View More Jobs Major Account Manager Westerville, OH, United States and 10 more Job Description Responsible for aggressively pursuing and closing all business opportunities within assigned Accounts/Markets. Develop and manage a Strategic Business Plan for each Account/Market to drive corporate and local opportunities with each client. Work closely with Service Center Managers and Local Sales Executives to further develop ERS' overall relationship with these accounts. Individually responsible for developing key relationships, identifying opportunities, coordinating the quotation of services, working with management and local sales on pricing strategies, closing business, and handling follow up on any customer issues with these accounts. Accurate and complete reporting as well as effective communication with customers, company associates, and management will be essential to the overall success of the position. Further, this position requires effective communication across a matrixed organization. Develop strategic account/market plans to drive sales and sales growth at each assigned major account Develop key relationships at each account to improve partnerships with the client and increase project hit rates Build and grow service revenue through the profitable sale of all ERS acceptance testing services to targeted major accounts. Form successful working relationships with Company Service Center Managers, Sales Engineers, Major Account Customer Success Managers, and other Vertiv Service Entities to ensure complete customer satisfaction at all levels. Meet or exceed sales quotas while supporting management's strategic objectives. Develop and present proposals while maintaining and updating account proposal activity through ERS' quote management system to accurately reflect 100% of the outstanding potential for the month. Maintain sales records and up to date activity on progress to provide accurate forecasting reports. Achieve progressively increasing monthly, quarterly, and annual sales quotas. Cold calls and strict follow up on proposals to close contracts effectively and efficiently Communicate with field and corporate associates regarding contract issues. Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team. Other duties may be assigned as applicable Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus
- Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. Decision Quality
- Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Integrity and Trust
- Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others for his/her own mistakes or misrepresent him/herself for personal gain. Listening
- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Problem Solving
- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers. Standing Alone
- Will stand up and be counted; doesn't shirk from personal responsibility; can be counted on when times are tough; looks forward to taking charge of a problem or issue; is comfortable working alone on a tough assignment Qualifications BS/BA degree in Business Management, Business Administration, Sales/Marketing, or Electrical Engineering.
PREFERRED QUALIFICATIONS
Thorough knowledge of electrical distribution systems Ability to read electrical one-line drawings Experience with Data Center construction, project management strategies and execution Experience in selling services is preferred. Strong organizational skills, detailed oriented, and ability to manage multiple priorities. Excellent problem-solving abilities and capable of resolving contract and service issues. A high degree of communication, organizational and management skills are required. Experience in delivering presentations to management level personnel required. A good theoretical background and strong management skills are necessary. Communicate effectively, in writing and verbally, with clients, peers and management. Understanding of Fortune 500 companies purchasing and decision-making processes. Proficiency in all Microsoft office tools Valid Driver's License 60- 70% Travel Required.
- 140,985 per year; salary ranges for other geographic localities may vary.
OUR CORE PRINCIPALS
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES
Customer Focus Operational Excellence High-Performance Culture Innovation Financial StrengthOUR BEHAVIORS
Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. About the Team Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. Apply Now Job Info Job Identification 20276428 Job Category Account Management (Direct Sales) Posting Date 07/21/2026, 01:00 PM Locations Westerville, OH, United States Ashburn, VA, United States Chicago, IL, United States Dallas, TX, United States Portland, OR, United States Phoenix, AZ, United States Des Moines, IA, United States Reno, NV, United States Atlanta, GA, United States Denver, CO, United States Salt Lake City, UT, United States © MapTiler © OpenStreetMap contributors Legend Jobs at a location Group of locations © MapTiler © OpenStreetMap contributors | © Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map Similar Jobs Account Manager, Named Accounts Phoenix, AZ, United States and 1 more Posted on 06/23/2026 The Account Manager, Named Accounts is responsible for aggressively pursuing and closing all business opportunities within specific named account targets. The role penetrates and navigates at all levels of the organization, with a focus on reaching high level executives and decision makers. Develops and manages a Strategic Business Plan for each Named Account to drive corporate and local opportunities with each client. Works closely with Local Vertiv Offices (LVOs) and Factory Direct Offices (FDOs) to enhance the overall relationship with these accounts. Individually responsible for developing key relationships, identifying opportunities, coordinating the quotation of all Vertiv solutions, working with management and local sales on pricing strategies, closing business, and handling follow up on any customer issues with these accounts. National Account Manager Saint Louis, MO, United States and 3 more Posted on 07/08/2026 Trending Sr. Account Manager, AI Sales Chicago, IL, United States and 2 more Posted on 06/20/2026 Trending This is a remote role. preferably based out of Central US major market. The Sr. Account Manager, AI Sales serves as a key resource and trusted advisor to OEM customers/partners wanting to deploy AI in their data center and edge sites. This role engages with end users, server OEMs, and strategic partners in designing and optimizing AI-ready data center environments- providing expertise and best practices in Vertiv thermal, power, and rack solutions (including control and management of these solutions).