Outside Technical Sales

Outside Technical Sales Gilbert, AZ Job Details Full-time $75,000 - $90,000 a year 21 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave 401(k) 6% Match Vision insurance 401(k) matching Life insurance Qualifications Business development Bachelor's degree Problem-solving Prospecting Account management Full Job Description Primary Function The Technical Salesperson acts as the primary technical interface between Banner Account Management and assigned semiconductor fab customer accounts. This role focuses on developing new business opportunities, expanding existing revenue, and ensuring customer satisfaction. This is a highly technical role in the semiconductor industry as well as pharmaceutical and/or biotechnology industries. Key Deliverables

Client Relationship Management:

Build and maintain strong relationships with engineering, procurement, and operations teams at assigned customer base.

Sales Execution:

Drive the entire sales cycle: prospecting, needs identification, product presentation, negotiation, and closing deals.

Technical Consultation:

Understand customer technical needs and collaborate with internal technical resources to provide appropriate solutions and technical explanations.

Achieve Design Wins:

Work to get company products specified into customer designs and projects ("design wins").

Forecasting & Reporting:

Provide accurate sales forecasts and regularly update the CRM system with account activities, opportunities, and customer interactions.

Issue Resolution:

Act as the liaison between customers and internal teams to drive and resolve customer issues efficiently. Duties and Responsibilities

• Own new product introductions (NPI) at customer sites and subsequent qualifications with vendor.
• Drive continuous improvement programs (CIP) to increase tool availability, MTBI/MTTR, reduce CoO (Cost of Ownership), and extend tool life.
• Lead cross-functional teams (Supplier, Banner Account Management, Regional, and Operations) to resolve customer issues
• Deliver customer-specific upgrades, retrofits, and enhancement packages (e.g., chamber seal kits, ESC components, valve block redesign, weldment upgrades).
• Train Banner Account Management and fab personnel on assigned product lines.
• Support New Product Integration strategies and deliver feedback on feasibility of integration.
• Keep track of sales performance metrics Education and ExperienceEducation & Certifications
• Bachelor's degree in any engineering field (Recommended) Work Experience
• 5 years experience in Sales or Account Management within the semiconductor or technical manufacturing industry.

SKILLS & COMPETENCIES

Systems:

Proven experience and fluency with business productivity, CRM reporting and dashboard management tools.

• Strong understanding of semiconductor facility construction and equipment
• Strong verbal and written skills for documentation and presenting complex concepts.

essential values for success at

BANNER INDUSTRIES

• People are our core o Humble o Trustworthy o Ethical o Technically sound o Customer focused o Quality o Continuous Improvement Physical Demands and Work Environment
• Continually required to sit or stand
• Occasionally required to move around an office, production or warehouse environment
• Continually required to communicate with various stakeholders
• Continually required to read and view a computer screen
• While performing the duties of this job, the noise level in the work environment is typical of an office, production, or warehouse setting.
• Travel regionally and nationally to support Banner business.

Pay:

$75,000.00 - $90,000.00 per year

Benefits:

401(k) 401(k) 6% Match 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Work Location:

Hybrid remote in Gilbert, AZ 85233