Payment Posting & Account Reconciliation Specialist Phytech - 3.0 Addison, TX Job Details Full-time $16 - $18 an hour 13 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Qualifications High school diploma or

GED ICD-10

Attention to detail CPT coding Medical terminology Full Job Description Overview We are looking for an experienced Payment Posting & Account Reconciliation Specialist to join our growing healthcare revenue cycle team. This position will primarily support Front-End patient payment reconciliation and account auditing, while also providing support to Back-End payment posting and patient account workflows as needed. The ideal candidate will have experience working with patient payments, medical billing accounts, payment reconciliation, EOBs/ERAs, and healthcare practice management systems. This position requires strong attention to detail and the ability to identify discrepancies between payments collected, payments posted, and patient account balances. Approximately 75% of this position will support Front-End payment reconciliation and account auditing, with approximately 25% supporting Back-End revenue cycle functions. Responsibilities Front-End Support - Approximately 75% Audit On Account payments and determine the appropriate patient account and date of service where funds should be applied. Reconcile time-of-service payments collected by practices against patient accounts and billing system records. Identify payments that were collected but not posted, incorrectly posted, duplicated, or applied to the wrong account or date of service. Correct patient accounts and payment applications as appropriate. Research discrepancies between payment reports, practice records, and the billing system. Review unapplied and On Account balances and work toward resolution. Assist with reconciliation of patient payment activity and outstanding balances. Verify that patient payments received through practice locations and payment portals have been accurately reflected in the billing system. Document account corrections and reconciliation activity clearly. Identify trends or recurring payment discrepancies and escalate concerns to management. Generate reconciliation reports and provide status updates as requested. Assist with additional Front-End payment and account projects as assigned. Back-End Support - Approximately 25% Post patient and insurance payments into the billing system as assigned. Research and obtain missing EOBs or remittance information when necessary for payment posting. Assist with patient billing calls and payment-related inquiries as needed. Review patient balances and explain copays, coinsurance, deductibles, and other patient responsibility based on payer EOBs. Assist with patient statement-related account corrections and accounts that are unable to progress through the statement cycle. Review and respond to patient billing emails or statement inquiries as assigned. Assist with payment reconciliation and account corrections needed to support the Back-End revenue cycle team. Perform additional payment posting, reconciliation, and revenue cycle projects as assigned. Skills Strong understanding of healthcare payment posting and patient account reconciliation. Ability to read and interpret EOBs and ERAs. Understanding of copays, coinsurance, deductibles, contractual adjustments, and patient responsibility. Experience researching unapplied payments and reconciling patient accounts. Ability to identify discrepancies between payments collected and payments posted. Understanding of Medicare, Medicaid, and commercial insurance patient-responsibility rules. Working knowledge of CPT, ICD-10, modifiers, and general medical billing terminology. Experience using practice management systems, payment portals, clearinghouses, and payer websites. Strong Microsoft Excel and Microsoft Office skills. Excellent organizational and problem-solving skills. High degree of accuracy and attention to detail. Ability to independently research account discrepancies and escalate issues appropriately. Strong written and verbal communication skills. Ability to work effectively across multiple revenue cycle teams and priorities. Friendly, professional, and respectful communication with patients, practices, and internal team members. High level of integrity and confidentiality when handling patient and financial information. Qualifications 2+ years of medical billing, payment posting, patient account reconciliation, or healthcare revenue cycle experience required. Experience with patient payment reconciliation and unapplied/On Account funds strongly preferred. Experience with multispecialty medical groups, outpatient services, laboratories, or ancillary healthcare services preferred. Previous payment posting experience strongly preferred. High school diploma or equivalent required. Working Conditions Sedentary work with occasional lifting and/or carrying of items up to 10 pounds. Frequent talking and communication by phone and electronic messaging. Frequent hearing and visual review of patient accounts, payment records, and reports. Consistent use of keyboard, mouse, and computer systems throughout the workday.

Job Type:

Full-time Benefits Flexible spending account Health insurance Paid time off

Pay:

$16.00 - $18.00 per hour

Benefits:

Dental insurance Flexible spending account Health insurance Health savings account Paid time off Vision insurance

Work Location:

Hybrid remote in Addison, TX 75254