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USTanx

Account Manager

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Job Description

Overview We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions to drive satisfaction and retention. This candidate will also be responsible for dispatching technicians to ensure clients needs are being met. This role requires excellent communication skills. If you have a passion for management and technical solutions, we want to hear from you! Duties This position will be the main liaison of a select customer base. Maintains a thorough knowledge and understanding of policies, procedures, and programs. Maintains an understanding of all federal and state laws and regulations pertaining to Underground Storage Tanks (UST). Complete understanding of testing services and ability to review testing results for accuracy. Maintains a thorough understanding of the customer management system along with other systems for accounting and financial control. Works with employees and customer on scheduling, dispatching, and invoicing. Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments Create sales material to present to customers Sets a high standard of corporate image, promotes a harmonious and productive working environment, and upholds the integrity of company policies and procedures. Requirements Proven experience in account management or a related sales role. Strong communication skills with the ability to articulate complex ideas clearly. Deadline and detail oriented. Ability to build a rapport with clients. Excellent analytical skills to assess market conditions and client needs effectively. Demonstrated leadership capabilities in managing client relationships and driving team success. Ability to negotiate effectively while maintaining a focus on client satisfaction. A proactive approach to problem-solving with a strong emphasis on customer service excellence. If you are ready to take your career in account management to the next level, we encourage you to apply!
Job Type:
Full-time Pay:
$20.00 - $25.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) Flexible schedule Paid time off Ability to
Commute:
Maryville, TN 37801 (Required) Ability to
Relocate:
Maryville, TN 37801: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance