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Group 1 Automotive, Inc.
Rental Administrator
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Job Description
Rental Administrator Group 1 Automotive, Inc. - 3.1 Arlington, TX Job Details Full-time 20 hours ago Qualifications Customer communication Full Job Description We are seeking a detail-oriented and customer-focused Rental Administrator to support Group 1 BMW of Arlington.
The Rental Administrator oversees the daily operations of the rental and loaner fleet, ensuring vehicles are available, properly assigned, documented, and maintained. They serve as a liaison between customers, the service department, and accounting to ensure a smooth rental experience and accurate recordkeeping. Coordinate loaner and rental vehicle reservations. Check vehicles in and out to customers. Verify driver's licenses, insurance, and rental agreements. Maintain accurate fleet inventory records. Monitor vehicle availability, mileage, registration, and maintenance needs. Process rental contracts, payments, and billing. Work closely with the service department to provide loaner vehicles for service customers. Track vehicle damage and coordinate repairs when necessary. Prepare reports related to fleet utilization and revenue. Ensure compliance with dealership policies, insurance requirements, and state regulations. Previous dealership experience preferred. Loaner fleet or rental vehicle experience a plus. Strong customer service and communication skills. Excellent organizational and administrative abilities. Experience with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, etc.) preferred. Ability to multitask in a fast-paced environment. Proficiency with Microsoft Office and data entry. Valid driver's license with a clean driving record.
The Rental Administrator oversees the daily operations of the rental and loaner fleet, ensuring vehicles are available, properly assigned, documented, and maintained. They serve as a liaison between customers, the service department, and accounting to ensure a smooth rental experience and accurate recordkeeping. Coordinate loaner and rental vehicle reservations. Check vehicles in and out to customers. Verify driver's licenses, insurance, and rental agreements. Maintain accurate fleet inventory records. Monitor vehicle availability, mileage, registration, and maintenance needs. Process rental contracts, payments, and billing. Work closely with the service department to provide loaner vehicles for service customers. Track vehicle damage and coordinate repairs when necessary. Prepare reports related to fleet utilization and revenue. Ensure compliance with dealership policies, insurance requirements, and state regulations. Previous dealership experience preferred. Loaner fleet or rental vehicle experience a plus. Strong customer service and communication skills. Excellent organizational and administrative abilities. Experience with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, etc.) preferred. Ability to multitask in a fast-paced environment. Proficiency with Microsoft Office and data entry. Valid driver's license with a clean driving record.