Find Jobs
Find Jobs Near You – Available Work in Your Location
Account Services Associate
Career Insights for Account Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$38,504 / year median in Texas
+3% projected growth
Job Description
Account Services Associate - Full Time
HD Supply - Cibolo, TX Posted on 09/03/26 (
Ref:
TXgSif0fQ1)
Job Summary
Maintains existing accounts and processes new account applications. Ensures customer data is accurate and in-line with data governance standards.
Major Tasks, Responsibilities, and Key Accountabilities
Provides customer service via phone, , and chat for account updates, new account requests, tax questions, marketing attributes, and general inquiries.
Creates and maintains customer account data in SAP, including billing, shipping, contact, and purchasing information.
Serves as the primary point-of-contact for account-related issues. Partners with internal teams to resolve customer concerns.
Processes customer credit applications.
Validates tax exemption documents, codes tax exemptions and concessions to accounts, and corrects system generated tax inaccuracies.
Investigates undeliverable shipments. Updates shipping information with carriers and in the master record as needed.
Maintains quality and departmental metrics.
Nature and Scope
Refersplex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, prores, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
None.
Work Environment
Located in afortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in afortable position and t is frequent opportunity to move about. On rare occasions t may be a need to move or lift light articles.
No travel required.
Education and Experience
HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Our Goals for Diversity, Equity, and Inclusion
We aremitted to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Benefits
- Dental Insurance