Overview We are looking for a Salon Guest Coordinator. Are you passionate about creating luxury guest experiences? Are you ready to grow with a diverse and dynamic team? This opportunity is for someone who thrives in a fast-paced environment and someone who sees themselves as more than just "front desk" but as an extension of Parlour in the Woods salon. We value forward thinking individuals and welcome someone who is eager to contribute their creativity and skill set to the team of Parlour in the Woods Duties

• Serve as the primary point of contact for client inquiries and requests
• Schedule appointments and maintain calendars
• Memorize and incorporate each stylists specialty with clients needs
• Assist with client onboarding and follow-up processes
• Manage client files and documentation with accuracy and confidentiality
• Answer phone calls and respond to emails in a timely manner
• Coordinate with internal teams to ensure client needs are met efficiently
• Utilize office management software to organize client information effectively Qualifications
• Previous experience in customer support or a related field is preferred
• Knowledge of hair services and technicalities is a plus
• Knowledge of salon receptionist duties is a plus
• Proficiency in office management tasks such as filing and data entry
• Excellent phone etiquette and communication skills
• Strong computer literacy, including experience with phone systems
• Exceptional time management skills to handle multiple tasks effectively
• A commitment to providing outstanding customer service

Pay:

$14.00 per hour Expected hours: 20.0

• 30.

0 per week

Benefits:

401(k) Professional development assistance

Work Location:

In person