5112021 Prince George, Virginia, United States Richard Bland College Audit and Finance Wage (Hourly) Closing at: Sep 18 2026

•23:55

EDT Richard Bland College Title:

Student Accounts Specialist State Role Title:

Admin and Office Spec III Hiring Range:

$20/hr.

•$25/hr.

Pay Band:

3

Agency:

Richard Bland College Location:

Richard Bland College Agency Website:

www.rbc.edu

Recruitment Type:

General Public

•G Job Duties Richard Bland College (RBC) is a residential, two-year liberal arts transfer institution dedicated to preparing students for successful transfer to highly ranked colleges and universities. Often considered a hidden gem just beyond the Tri-Cities region, the College is set within a picturesque rural campus spanning more than 750 acres of wetlands, serene forests, and the state's oldest and largest pecan grove. RBC is seeking a customer-focused and detail-oriented Student Accounts Specialist to join the Business Office team. This position plays a critical role in supporting student financial account operations by providing exceptional customer service and administrative support to students, faculty, staff, and external stakeholders. The Student Accounts Specialist maintains accurate student account records, processes account-related transactions, responds to inquiries, supports collections and accounts receivable activities, and serves as a frontline resource for student account research. This position contributes to the efficient and effective operation of the College's Business Office while fostering a positive student experience. Essential Duties and Responsibilities include, but are not limited to: Provide exceptional customer service to students, parents, faculty, staff, and external constituents regarding student account matters. Maintain accurate student financial account records within College systems. Process student account transactions, including payments, adjustments, refunds, and other account-related activities. Research and resolve student account discrepancies and issues in a timely manner. Respond to inquiries regarding tuition, fees, payment plans, account balances, and related policies and procedures. Assist with collections and accounts receivable functions, including monitoring delinquent accounts and supporting collection efforts. Prepare and maintain financial records, reports, correspondence, and documentation. Reconcile account information and ensure compliance with College policies and applicable regulations. Collaborate with Financial Aid, Admissions, Registrar, and other departments to support student success and institutional operations. Assist with annual audits and other financial review activities as assigned. Perform other duties as assigned to support Business Office operations. Minimum Qualifications High school diploma or equivalent. Experience providing customer service in an office, business, financial, educational, or administrative environment. Demonstrated experience using computerized systems and Microsoft Office applications. Additional Considerations Experience working in a higher education, student accounts, bursar, finance, or business office environment. Experience with student information systems (SIS}, accounts receivable, or billing systems. Knowledge of FERPA regulations. Experience handling collections, receivables, or account reconciliation processes. Ability to perform detailed recordkeeping and data entry functions. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

RICHARD BLAND COLLEGE IS AN AA/EEO EMPLOYER

•Richard Bland College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities. In keeping with this policy, the College does not discriminate and makes no distinction in the admission of students, nor in any other of its official activities, based on race, color, national origin (ancestry), religion (creed), age, military service or veteran status, marital status, parental status, political affiliation, sex (including pregnancy and gender identity or expression), sexual orientation, family medical history or genetic information, disability, any other status protected by law, or any other non-merit based factors. The college also prohibits sexual misconduct including sexual violence or harassment. All standards and policies governing college employment and student employment, recruitment, admissions, financial aid, and support programs are applied accordingly. In compliance with the Americans with Disabilities act (ADA), RBC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

BACKGROUND INVESTIGATIONS

Final candidates are subject to a background investigation.

The investigation may include:

local agency checks; criminal record check; driving record; employment verification; verification of education; and other checks requested by the hiring authority related to the position.

LAYOFF POLICY

If you are a classified employee and have been affected by DHRM Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must attach a copy of the card with your application prior to the job posting closing date.

ELECTRONIC APPLICATIONS ONLY

A fully completed state application or résumé must be submitted for this position electronically through this website. Unfortunately, RBC cannot accept mailed, emailed, faxed, or hand delivered applications and résumés. This website will provide a confirmation of receipt when the application is submitted for consideration. You have not completed the process until you receive a confirmation number.

ANNUAL FIRE AND SECURITY NOTIFICATION

The Annual Fire and Security Report(s) include campus security information, campus fire statistics, safety procedures, and provides statistics for criminal and disciplinary offenses. The report(s) are provided annually in compliance with the Clery Act and the Higher Education Opportunity Act (HEOA). Richard Bland College of William & Mary Annual Safety and Security report and the Annual Fire Safety report is available at: https://www.rbc.edu/wp-content/uploads/2025/09/2025-Annual-Campus-Security-and-Fire-Safety-Report-Final.pdf . A hard copy of the Annual Security and Fire Safety reports and/or a copy of the Criminal Incident and Fire Incident Logs are maintained at the Department of Campus Safety & Police and will be provided upon request.

APPLICATION INSTRUCTIONS

For full-time teaching faculty positions and adjunct faculty (part-time teaching faculty), applicants must submit a cover letter specifying their interested teaching discipline and statement of teaching philosophy, their schedule availability, résumé/curriculum vitaé , all unofficial transcripts, and a list of three (3) professional references.

Please note:

official transcripts are required on the first day of employment for all teaching faculty positions at RBC. For administrative and professional faculty positions the cover letter, résumé, all unofficial transcripts and a list of three (3) professional references are required. Official transcripts are also required on the first day of employment for administrative and professional faculty positions at

RBC. IN COMPLIANCE WITH EQUAL EMPLOYMENT OPPORTUNITY LAWS

Employees or prospective employees who believe they have witnessed or experienced discriminatory conditions or discriminatory acts related to RBC employment practices or inaccessible conditions should present their concerns to:

Chief Business Officer Richard Bland College Physical Address:

Pecan Hall, Second Floor, 11301 Johnson Road, South Prince George, VA 23805

Telephone:

(804)862-6100, extension 8603

Email:

ssokol@rbc.edu

IN COMPLIANCE WITH TITLE IX

Employees, prospective employees, student workers, or prospective student workers who believe they have witnessed or experienced discriminatory conditions or discriminatory acts related to RBC employment practices or inaccessible conditions that are inclusive of sexual misconduct, sexual violence, sexual harassment should present their concerns to either of the following:

Title IX Coordinator Richard Bland College Physical Address:

Academic Innovation Center, 11301 Johnson Road, South Prince George, VA 23805 titleix@rbc.edu | 804-862-6100 Or, Department of Education Office of Civil Rights 400 Maryland Avenue, S.W. Washington, DC 20202-1100 www.ed.gov

Contact Information Name:

Richard Bland College

•

Office of Human Resources Phone:

8048626100

Email:

rbchr@rbc.edu In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to

DARS/DBVI

to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Contact Information Name:

Richard Bland College

•

Office of Human Resources Phone:

8048626100

Email:

rbchr@rbc.edu

Contact Information Name:

Richard Bland College

•

Office of Human Resources Phone:

To stay informed about the status of your application, please log into your account at Jobs.

Virginia.

Gov Email:

To stay informed about the status of your application, please log into your account at Jobs.

Virginia.

Gov In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to

DARS/DBVI

to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note :

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022

•February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.