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HI
Hub International
Account Manager, Personal Lines
Career Insights for Client Relationship Manager
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Scorecard
Based on Washington data
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What they do
A Client Relationship Manager manages high value client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$71,000 / year median in Washington
-3% projected decline
Job Description
- About HUB
- In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected.
- We are the perfect fit if you:
- + are seeking a progressive work environment at a rapidly growing organization + have a desire to help others protect their future + have an entrepreneurial spirit and are challenged by the opportunity to grow the business + are focused on learning and development to enhance your industry knowledge and expertise + are a self-starter willing to invest time and energy to learn the technical aspects of our business + believe in integrity and building success by developing relationships with others •Here's where you come in:•We are currently seeking an Account Manager to join our growing Personal Lines Insurance team.
Other duties and responsibilities include:
+ Have an Alaska Resident License + Fielding phone calls, email, and other communication relative to coverage questions, policy changes, payments, cancellations, etc. + Manage the execution of all aspects of client renewal process including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation of renewal numbers to the client where applicable and invoicing + Review quote documents to ensure all insurance requirements are included in quote proposal + Manage client relationship ensuring satisfaction + Manage and delegate work as needed to Assistant Account Managers to ensure their progress and workload is appropriate + Manage relationships with underwriters to ensure positive results for clients, and negotiate coverage with underwriters + Ensure the completion and accuracy of proposals, binding of coverage, review of policies for accuracy and creation of client policy summaries and binders + Responsible to set up and maintain electronic records + Use best practices and internal broker standards for service and maintenance of client files and information + Training and collaboration with team members to share and educate on coverage, exposures and client knowledge- You're great at:
- Ideally, you'll be well versed in customer service, with excellent verbal and written communications. You should also have at least 3 years insurance account management experience with a broker and if you have worked with EPIC before that is a plus. Working with Microsoft Office products is a daily occurrence and strong knowledge in these applications will help.
WHY CHOOSE HUB?
- Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success.
LIKE US SO FAR?
- Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.