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NC
NMI Customer Acquisitions
Customer Account Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Representative (General)
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Scorecard
Based on Washington data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$45,936 / year median in Washington
-14% projected decline
Job Description
NMI Customer Acquisitions is hiring a Customer Account Representative to join our growing AT&T sales team in Seattle, WA and nearby communities. As a Customer Account Representative, you will meet customers face-to-face, guide them through enrollment, and provide the support they need to get connected. This is a people-first role where your communication skills drive real sales results. Responsibilities of the Customer Account Representative Engage customers face-to-face across Seattle and surrounding areas, presenting AT&T products with clarity and professionalism Drive daily sales performance while offering consistent support to teammates and customers Provide enrollment support by answering questions, resolving concerns, and ensuring accounts are set up smoothly Represent AT&T with integrity — as a Customer Account Representative, you are the first impression customers receive Track and report sales activity accurately while offering support to the team's overall goals Participate in AT&T product training and sales workshops to strengthen your knowledge and customer support skills Qualifications of the Customer Account Representative High school diploma or GED preferred, full training provided for this entry level role Strong communicator who enjoys face-to-face customer interaction and delivering a support-driven sales experience Self-motivated with the drive to hit personal sales targets while offering reliable support to teammates Coachable and growth-minded — the Customer Account Representatives who advance fastest apply feedback immediately Detail-oriented and accountable, able to track sales activity and provide accurate enrollment support Why NMI Customer Acquisitions Every Customer Account Representative plays a vital role in expanding AT&T Fiber's reach. This entry level opportunity offers structured training, hands-on customer engagement, and the chance to grow quickly in sales while learning how to provide meaningful support to both customers and teammates.