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Instent Industries
Sales Support & Project Coordinator - Custom Printing & Promotional Industry
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What they do
An Advertising and Marketing Coordinator develops advertising and marketing sales strategies and coordinates materials needed for advertising and marketing sales. Coordinates communication with clients. May plan and create advertising or marketing materials including digital content.
$65,092 / year median in California
-7% projected decline
Job Description
Sales Support & Project Coordinator - Custom Printing & Promotional Industry Instent Industries Huntington Beach, CA Job Details Full-time $24 - $28 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Qualifications Customer communication Teamwork Attention to detail Organizational skills Account management Project scheduling Full Job Description Instent Industries, a leader in custom-printed canopies, event displays, promotional products and custom event solutions, is looking for a highly organized and motivated Sales Support & Project Coordinator to join our team. This position combines sales support and project coordination . You will work closely with our Senior Account Managers to support customers throughout the sales and order process, while also managing customer projects from order confirmation through production and delivery. The ideal candidate is organized, responsive, detail-oriented and comfortable managing multiple projects and priorities in a fast-paced environment. Strong communication and teamwork are essential. Responsibilities Support Senior Account Managers with quotes, orders, customer requests, follow-ups, and day-to-day sales administration. Manage customer projects from order confirmation through production and delivery. Serve as a key point of contact for customers throughout the order and project process. Coordinate artwork, revisions, and online proofs between customers and our design team. Work closely with sales, design, production, and logistics to keep projects moving and on schedule. Maintain accurate customer, order, and project information in our CRM and internal systems. Monitor project timelines, approvals, and deadlines, and proactively communicate updates to customers and internal teams. Help resolve customer or project issues by coordinating with the appropriate internal departments. Ensure orders, project information, approvals, and documentation are complete and accurate. Help Senior Account Managers stay organized and focused on customer relationships and sales opportunities. Qualifications Minimum 2 years of experience in project coordination, sales support, customer service or a similar role. Experience in custom printing, graphics, promotional products, signage or a related industry is preferred but not required. Excellent written and verbal communication skills. Excellent organizational skills and strong attention to detail. Ability to manage multiple projects and priorities simultaneously. Strong problem-solving skills. Comfortable working directly with customers and collaborating across multiple departments. Ability to work effectively in a fast-paced environment. Experience with CRM and business software is preferred.