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Innovative Standards
AT&T Customer Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Advertising Sales Representative (General)
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Based on Kansas data
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What they do
An Advertising Sales Representative sells advertising and works with business clients and customers to generate advertising sales. May specialize in one form of advertising, such as print or television, or develop and manage sales that incorporate different media including electronic advertising.
$94,486 / year median in Kansas
-16% projected decline
Job Description
Innovative Standards is hiring an AT&T Customer Representative to help businesses throughout the Kansas City area discover innovative communication solutions while delivering the kind of service that keeps customers coming back. If you're looking for an opportunity that combines relationship-building, professional growth, and real-world sales experience, this AT&T Customer Representative position is an exciting place to begin. As an AT&T Customer Representative, you'll connect with prospective, current, and former customers to introduce AT&T Business products, answer questions, follow up on existing services, and create a memorable experience from the first conversation through the final sales agreement. You'll also gain exposure to customer engagement strategies, advertising campaigns, and consultative sales, giving you a strong foundation for a long-term career in customer relations, advertising, or business development. AT&T Customer Representative Key Responsibilities Meet with prospective, current, and former customers in-person to discuss AT&T Business products and support professional sales conversations. Conduct follow-up appointments that strengthen customer relationships and ensure complete satisfaction after each sales interaction. Present current products, services, and promotions while supporting local advertising initiatives that increase community awareness. Deliver an outstanding customer experience that reflects both Innovative Standards and the AT&T brand. Assist customers throughout the enrollment process while accurately completing sales documentation. Collaborate with leadership to support community outreach, advertising efforts, and customer engagement strategies. Learn how advertising campaigns and customer feedback work together to strengthen future sales performance. Maintain current knowledge of AT&T Business services, advertising promotions, and sales best practices to confidently assist customers. AT&T Customer Representative Skills & Qualifications Strong communication skills with a customer-first mindset. 0-2+ years of experience in customer service, retail, hospitality, telecommunications, or sales is helpful but not required. Comfortable interacting with people in a professional, face-to-face environment. Interest in customer engagement, advertising, communications, or professional sales. Positive attitude with a willingness to learn new skills and accept coaching. Strong organizational skills and attention to detail. Ability to thrive in a fast-paced, team-oriented workplace. No previous industry experience is required - every AT&T Customer Representative receives hands-on training in customer engagement, advertising, and consultative sales to build confidence and support long-term career growth.