3% on outside sales generated above the established sales baseline.
Bonus Opportunity:
Additional performance-based bonus opportunities are available based on achievement of sales, marketing, and overall performance goals.
Position Overview:
We are seeking a motivated, outgoing, and organized Catering/Marketing Coordinator to grow catering, outside sales, and local marketing efforts across our Chick-fil-A and Starbucks locations. The primary focus of this position is to generate new outside sales, develop relationships with local businesses and organizations, build recurring accounts, coordinate marketing initiatives, and assist restaurant teams with the successful execution of catering and large orders.
Key Responsibilities:
Outside Sales & Business Development:
Proactively identify and pursue new catering and outside sales opportunities for Chick-fil-A and Starbucks. Develop relationships with hospitals, medical offices, corporations, schools, universities, property managers, hotels, event planners, community organizations, and other local businesses. Conduct in-person prospecting and customer visits to generate new business. Promote Chick-fil-A catering and Starbucks coffee, beverage, breakfast, meeting, and group-order opportunities. Develop new accounts with a focus on recurring business and long-term customer relationships. Maintain an active sales pipeline, consistently follow up, and identify opportunities to increase order frequency and average order size.
Marketing & Promotional Initiatives:
Coordinate local marketing initiatives across Chick-fil-A and Starbucks locations. Coordinate and support Limited Time Offer (LTO) and seasonal product launches. Assist with promotional campaigns, community events, sampling, and local partnerships. Coordinate signage, marketing materials, digital content, promotional displays, and other launch requirements. Maintain a calendar of upcoming marketing initiatives, launches, and deadlines. Work with restaurant leadership to ensure initiatives and launches are executed correctly and on schedule. Identify opportunities to use marketing campaigns, LTOs, and seasonal products to generate additional outside sales.
Catering & Order Coordination:
Serve as a primary point of contact for catering and outside-sales customers. Assist customers with selecting appropriate Chick-fil-A and/or Starbucks offerings based on their needs. Coordinate order details including menu selections, quantities, timing, payment, delivery, and special instructions. Communicate large orders to restaurant leadership in advance and help develop an execution plan. Verify catering and large orders for accuracy and completeness before pickup or delivery. Follow up with customers after significant orders to ensure satisfaction and generate repeat business.
Operations & Execution:
Maintain an active presence within the restaurants and work closely with restaurant leadership and team members. Assist with organizing, staging, packaging, labeling, and checking large catering orders. Help coordinate deliveries and large-order logistics when necessary. Support restaurant teams during significant catering orders, events, LTOs, and seasonal launches. Help ensure marketing materials, signage, and promotional elements are properly implemented.
Reporting & Performance:
The Coordinator will maintain an organized sales pipeline and marketing calendar and provide regular updates to leadership. Performance will be measured by outside sales generated, new and recurring accounts, prospecting and customer visits, sales opportunities and conversion, repeat business and account growth, and successful execution of catering, LTOs, seasonal launches, and marketing initiatives.
Qualifications:
Strong communication, interpersonal, and relationship-building skills. Outgoing and comfortable approaching businesses and prospective customers. Sales and marketing-oriented with strong follow-up skills. Organized with the ability to manage multiple customers, orders, projects, and deadlines. Detail-oriented, dependable, and responsive. Comfortable working independently in the field and alongside restaurant teams. Willing to assist operationally with catering and large orders when needed. Reliable transportation and ability to travel locally between locations and customer meetings. Experience in outside sales, catering, marketing, hospitality, restaurant operations, account management, business development, or customer service is preferred.
Schedule & Work Environment:
The primary work location will be within our Chick-fil-A and Starbucks restaurants, providing a consistent in-store presence and allowing the Coordinator to stay connected with restaurant leadership, operations, catering orders, and marketing initiatives. The position will also require time outside the restaurants for prospecting, customer visits, business development, community outreach, deliveries, meetings, and events. The Coordinator is expected to balance outside sales activity with a regular and visible in-store presence. The schedule will primarily follow normal business hours with flexibility based on catering orders, customer meetings, product launches, events, and business needs.
What Success Looks Like:
Success in this position means generating new revenue, developing recurring customers, maintaining an active pipeline of opportunities, increasing awareness of our Chick-fil-A and Starbucks locations, and working with operations to successfully execute the business generated.
Pay:
$40,000.00 per year
Benefits:
Employee discount Flexible schedule Paid time off Professional development assistance