Business Office Director The Abbington at Gilbert Gilbert, AZ Job Details Full-time 9 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Customer communication Administrative experience Retirement community experience Office management Time management Full Job Description Job Summary Position Summary We are seeking a compassionate, organized, and detail-oriented Business Office Director to oversee the day-to-day business and administrative operations of our senior living community. The ideal candidate will have prior Business Office Director experience or senior living experience. This position plays an important role in supporting residents and families while ensuring accurate financial, employee, and administrative processes. The ideal candidate is a dependable leader who enjoys working with people, has strong attention to detail, and understands the unique needs of a senior living environment. Essential Responsibilities Oversee the daily operations of the Business Office and maintain accurate records. Manage resident accounts, billing, deposits, and account inquiries. Assist residents and families with financial questions and provide excellent customer service. Coordinate employee records, onboarding documentation, timekeeping, and payroll-related processes. Maintain compliance with applicable state regulations and company policies. Monitor employee certifications, licenses, training, and other required documentation. Assist with audits and ensure required documentation is complete and up to date. Oversee Front Desk Operations. Assist with tours of potential residents. Coordinate delivery of keys, welcome materials, and required documentation for new residents. Process new resident paperwork, move-ins, move-outs, and account changes. Qualifications Previous experience in a business office, healthcare, senior living, or related environment preferred. Prior supervisory or management experience preferred. Strong organizational and time-management skills. Excellent written and verbal communication skills. Strong attention to detail and accuracy. Ability to handle confidential information with discretion. Professional, compassionate, and service-oriented approach.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Experience:

Business Office Director:

1 year (Preferred)

Senior Living :

1 year (Required)

Work Location:

In person