General Manager, Sales Operations Manager El Pollo Loco - 3.5 Longmont, CO Job Details Full-time $60,000 - $75,000 a year 1 day ago Benefits Relocation assistance Health insurance Dental insurance Employee discount Professional development assistance Flexible schedule Qualifications Operational analysis Strategic management Teamwork Profit & Loss statement Sales leadership Project leadership Profit and loss analysis Financial data analysis tools Process management Data analysis software Full Job Description Job Summary We are seeking an energetic and strategic leader to fill the role of General Manager, Sales Operations Manager. In this pivotal position, you will drive the overall sales strategy, oversee operational excellence, and lead a dynamic team to achieve ambitious business objectives. Your expertise in management, financial oversight, and strategic planning will ensure the seamless integration of sales initiatives with operational processes, fostering a high-performance environment that champions growth and customer satisfaction. This role offers an exciting opportunity to influence company direction at an executive level while cultivating a motivated and skilled team dedicated to excellence. Responsibilities Develop and execute comprehensive sales strategies aligned with corporate goals, ensuring sustainable growth and market expansion. Lead and manage cross-functional teams, including sales, marketing, and operations, fostering a culture of collaboration and continuous improvement. Oversee profit & loss statements, conducting detailed financial analysis to optimize revenue streams and control costs effectively. Implement process improvements using lean management principles to enhance operational efficiency and customer service quality. Utilize Excel data analysis tools to monitor key performance indicators (KPIs), identify trends, and make data-driven decisions that propel business success. Manage strategic planning initiatives, setting clear objectives for team development, sales targets, and operational excellence. Communicate managerial directives clearly and effectively at all levels of the organization, ensuring alignment with strategic priorities. Drive customer service excellence by establishing standards for client engagement and satisfaction across all touchpoints. Lead team development efforts through coaching, mentoring, and performance management to cultivate leadership talent within the organization. Experience 3-5 years proven management experience in a senior leadership role overseeing sales operations or business management functions. Extensive experience with profit & loss analysis, financial management, and operational oversight within a corporate environment. Strong background in Excel data analysis for tracking performance metrics and informing strategic decisions. Demonstrated success in project management, process improvement initiatives, and implementing lean management practices. Excellent team management skills with experience leading executive-level teams and fostering high-performing work environments. Skilled in managerial communication with the ability to motivate teams while maintaining clarity on goals and expectations. Prior experience in customer service leadership or client-facing roles that emphasize data-driven decision making. Knowledge of strategic planning processes combined with supervisory experience in fast-paced operational settings is highly desirable. Bilingual Spanish/English preferred, but not required. Join us as we shape the future of our sales operations through innovative leadership, strategic vision, and a passion for excellence!

Pay:

$60,000.00 - $75,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Professional development assistance Relocation assistance

Work Location:

In person