Internet Sales Manager Are you passionate about the automotive industry and skilled in digital sales strategies? Brown's West Branch Ford is seeking a high-energy Internet Sales Manager to lead our online sales efforts, connect with digital guests, and drive performance through exceptional service and focus on guest satisfaction. This role plays a critical part in managing internet sales operations, engaging customers across multiple digital channels, and collaborating closely with the sales leadership team to exceed sales and guest satisfaction goals.
Exciting Growth Opportunity:
Our West Branch location has officially opened its brand-new facility, bringing our Ford and CDJR brands together under one roof. This exciting expansion creates increased opportunities for growth, advancement, and long-term career potential!
What We Offer You:
Salary + performance incentives ( $30,000-$60,000 ) Paid Time Off Medical, Dental, Vision insurance Flex Spending Account 401(k) with company match Employee vehicle and service discounts Ongoing training and advancement opportunities Key Responsibilities Lead and manage all internet sales operations and digital lead activity Engage with customers through email, phone, text, chat, and social media platforms Respond promptly to online inquiries and guide guests through the sales process Utilize CRM tools to track, manage, and follow up with new and repeat guests Assist guests with vehicle selection, trade-in information, and appointment scheduling Coordinate test drives and work closely with the sales team to convert leads to sales Communicate consistently with sales managers regarding performance and opportunities Act as a liaison with third-party digital marketing and inventory platforms Maintain departmental goals to enhance guest experience and sales performance Stay current on performance metrics, technology, product knowledge, and best practices Maintain a professional appearance and positive online presence Attend sales meetings, product training, and ongoing development sessions Perform other duties as assigned
Qualifications:
Demonstrated ability to lead and motivate a team Proven sales or customer service experience (automotive experience preferred) Excellent communication skills with strong digital engagement capabilities Results-driven, competitive, and focused on delivering an outstanding guest experience Comfortable using CRM systems and digital sales tools Must be authorized to work in the United States, possess a valid driver's license, and successfully complete all required pre-employment screenings (including preemployment drug screening) in accordance with applicable laws.
Job Type:
Full-time Pay:
$30,000.00 - $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Opportunities for advancement Paid time off Paid training Vision insurance
Job Type:
Full-time Pay:
$30,000.00 - $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Opportunities for advancement Paid time off Paid training Vision insurance