A Membership Sales Manager manages the sale of memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships. May manage a team of membership sales representatives.
Sales Manager Reports to: Franchise Owner or General Manager
COMPANY OVERVIEW
YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is energizing, empowering, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States with over 200 independently owned and operated locations throughout the US and abroad.
POSITION
The Sales Manager (SM) is responsible for the studio's financial and experiential success. The SM must have a passion for sales & customer service, take pride in their excellent communication skills, be a dedicated team member who drives results, and be passionate about health and wellness.
DUTIES Revenue Generation:
A studio (yes, even a yoga studio) is a business. Therefore, the primary focus of the studio's Sales Manager is to manage and grow all revenue streams including:
Memberships and Class Packages Retail Workshops, Privates and Teacher Trainings Student Acquisition and Retention:
A successful studio depends on supporting prospective students through the following life cycle: Lead Generation Generating consistent lead flow through a blend of GrassRoots Marketing, Social Media, and Referrals Booking Appointments Contacting leads in a timely manner to establish relationship and get them booked in for a class experience Membership Sales Following a successful initial class experience, presenting best membership option based on the student's goals Retention Ensure new members are onboarded properly and continue to feel value of membership through both utilizing classes and ensuring class quality is exceptional
JOB REQUIREMENTS
Sales & Management Experience 2+ years of retail/service sales or fitness sales experience Confident in generating personal sales and training Wellness Advisors in sales Ability to manage and drive all revenue streams: memberships, retail, and teacher training Proven experience in generating and following up on leads Communication & People Skills Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email Ability to work harmoniously with co-workers, clients and the general public Ability to stay calm at all times and act respectfully and professionally, even with customers who may voice frustrations Strong customer service skills Solid writing and grammar skills Organizational, Professional, & Technological Ability to excel in a fast changing, diverse environment Ability to recognize areas of improvement and make changes using good judgment Highly organized, proficient in data management, ability to prioritize and meet deadlines Professional, punctual, reliable and neat Strong attention to detail and accuracy Trustworthy and ability to handle confidential information Proficient with computers and Studio software
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employees must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods. May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus Must be able to effectively hear in person and via telephone
COMPENSATION & BENEFITS
This position offers a competitive Base Salary based on experience with Opportunity to Bonus based on performance Free studio membership Retail discounts
EQUAL OPPORTUNITY EMPLOYMENT
YogaSix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, YogaSix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Note:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job as they may change at any time with or without notice.
