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TC
Tata Consultancy Services Limited
Client Partner CPG
Career Insights for Client Delivery Director
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Scorecard
Based on New Jersey data
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What they do
A Client Delivery Director is responsible for managing the operational service and delivery of client accounts and creates strong consultative client relationships that result in long-term client satisfaction and high retention rates.
$164,929 / year median in New Jersey
+1% projected growth
Job Description
Role:
Client Partner -CPG Location Options:
New Jersey Job Description:
Tata Consultancy Services is seeking a Client Partner for a large CPG customer encompassing all service lines with a growth mindset. The role involves developing a robust pipeline, driving market share, and managing the entire sales life cycle while nurturing relationships with senior client leadership.Qualifications:
- 15+ years of overall IT experience in client-facing roles
- 5+ years of experience in managing large accounts and consulting experience
- Ability to navigate complex customer organization and collaborate with cross functional team Business Development
- Identify and pursue growth opportunities within existing and new accounts.
- Drive consultative selling across digital, AI, cloud, and application & infrastructure services.
- Collaborate with sales, delivery, and domain teams to shape go-to-market strategies. Delivery Excellence
- Proven experience in driving Agile and DevOps transition and transformation programs
- Ensure successful delivery of services across application, infrastructure, and transformation programs.
- Monitor KPIs, SLAs, and client satisfaction metrics.
- Lead risk management and escalation resolution. Leadership Experience
- Own End 2 End account growth plan and execute it
- Influence internal and external stakeholders to mobilize resource and prioritize client needs
- Mentor client-facing teams and contribute to talent development.
- Develop and execute account plans aligned with customer and TCS Retail / CPG ISU vision
Salary Range:
$130,200 - $179,800 a year #LI-AD1Benefits
- Dental Insurance