AUBERGINE KITCHEN

Cashier Front of House —

Counter Reports To:

Customer Service Manager /

GM Shift:

Monday-Saturday 4pm-9pm | Shifts include weekends |

Closed Sundays Job Type:

Part-Time Pay:

$16 WHAT

WE'RE LOOKING FOR

Full English fluency required — non-negotiable for this role; genuine warmth and hospitality instincts are the other non-negotiable. Speed and accuracy in a high-volume environment; composure with difficult guests; curiosity to know the menu deeply. 18+; prior customer-facing restaurant experience preferred, not required. Completes Aubergine's onboarding program; Food Handler Certificate within 14 days of hire (company-supported). Available 3-5 shifts/week incl. weekends/holidays (closed Sundays, Thanksgiving, Christmas, July 4th). Able to stand/walk for extended periods and lift/push/carry up to 50 lbs.

WHAT YOU'LL DO

Guest Interaction & Order Accuracy Greet every guest with genuine warmth, guide them through the menu confidently, and suggest add-ons based on what they're actually ordering. Input every order into Toast POS accurately and efficiently; catch errors before they reach the kitchen; answer the phone professionally. Counter Standards & Guest Recovery Keep the counter, display case, and self-service station clean, stocked, and visually professional at all times. Own guest recovery when something goes wrong — stay calm, resolve it, escalate when needed, and follow up to confirm satisfaction. Team Contribution Communicate clearly with the kitchen for order accuracy and smooth handoffs; support the floor during peak periods without being asked. Night shift cashiers assist with closing duties: cleaning, restocking, and a full front-of-house check.

BENEFITS

Employee discount, PTO, referral program.