Hotel Parking Cashier - Part Time Disneyland Resort - 4.1 Anaheim, CA Job Details Part-time 3 hours ago Benefits Tuition reimbursement Qualifications Computer operation Hotel and accommodations payment processing Sales transaction processing Greeting customers Processing cash transactions Hotel and accommodations guest complaints handling Full Job Description At the Disneyland ® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in the Bell Services department, you will have the opportunity to make lasting impressions in a fast-pace luxury hotel environment! Hotel Parking Cashiers bring the Magic of Disney to our Resort Hotels. Cast Members provide exceptional service to Guests, greeting them as they arrive to the Hotel and providing detailed parking information. Parking Cashiers will handle cash and take payment for parking, provide directions to parking areas, and resolve any concerns independently.

Responsibilities :

Provide over the top Guest Service to all Guests Greet Guests warmly as they arrive via vehicle to our Resort Hotels, providing detailed directions for self-parking, valet, and drop-off Collect payment for parking via Point-of-Sale systems and OPERA property management lodging systems Handle cash, credit card, room charge, and multiple payment methods Resolve concerns independently and thoughtfully, providing appropriate recovery based on the situation Provide a lasting final impression to Guests as they depart the hotel Communicate with team members via two-way radio Be able to work efficiently without sacrificing Guest Service Work independently outdoors for up to 8 hours in all weather environments including extreme heat, cold, wind, rain, etc. Have strong flexibility with scheduling for late night, early morning, and mid-day shifts, both weekdays and weekends

Basic Qualifications :

You must be at least 18 years of age to be considered for this role 2+ years work experience in a high-volume, upscale customer service environment 1+ years of recent cash handling experience Strong knowledge of technology and comfortable utilizing multiple computer systems Familiarity with Disneyland ® Resort and Disneyland ® Resort Hotels Willing to take initiative to actively greet and welcome Guests Demonstrate excellent Guest Service and service recovery abilities Ability to work solo/ independently for up to 8 hours at a time Sense of urgency and desire to work efficiently without sacrificing quality Ability to multi-task and work in a very fast paced environment Initiative to own and resolve Guest situations

Preferred Qualifications:

Prior experience in a parking/front desk/bell services environment at a large hotel 1+ years in a 4/5 Star Hotel or Resort Knowledge of Forbes standards

Valid California Driver's License Additional Information :

SCHEDULE AVAILABILTY

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 4:00am while some may end as late as 3:00am, 4:00am or 5:00am.

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KEYWORD:

DLR CASTING, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles The pay rate for this role in California is $21.13 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits