Automotive Cashier / Rental Agent Crowley Nissan - Service Department Position Summary Crowley Nissan is seeking a professional, customer-focused Automotive Cashier / Rental Agent to join our Service Department team. This position plays a key role in delivering an exceptional customer experience by handling service transactions, rental vehicle administration, payment processing, and daily reconciliation activities. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced dealership environment. At Crowley Nissan, we are committed to providing outstanding customer service while creating a positive and rewarding workplace for our employees. Responsibilities Answer incoming dealership calls, determine the nature of the call, and direct callers appropriately. Respond to customer inquiries, take messages, and provide basic dealership information. Process service invoices and collect payments from customers using cash, checks, credit cards, and other approved payment methods. Accurately balance daily cash drawers and credit card transactions. Reconcile service payments, deposits, and credit card settlements to ensure accuracy and accountability. Review and resolve payment discrepancies and assist management with transaction research as needed. Prepare daily payment reconciliation reports and maintain supporting documentation. Assist with end-of-day and month-end accounting procedures related to cashiering functions. Prepare rental agreements and review rental policies and procedures with customers. Verify customer information and rental documentation. Monitor rental vehicle check-in and check-out processes. Maintain accurate rental records and files. Perform electronic filing, data entry, and general clerical duties as assigned. Support Service Advisors and Service Management with administrative tasks when needed. Maintain a professional and welcoming environment for customers and guests. Qualifications Exceptional customer service and communication skills. Strong attention to detail and accuracy. Previous cashiering, accounting, banking, or dealership experience preferred. Ability to reconcile financial transactions and identify discrepancies. Proficiency with computers and dealership management systems preferred. Strong organizational and time management skills. Ability to multi-task and work efficiently in a fast-paced environment. Professional appearance and demeanor. Team-oriented attitude with a positive work ethic. High School Diploma or equivalent required. Automotive dealership experience preferred but not required. Job Type Full-Time Benefits Health Insurance Dental Insurance Life Insurance 401(k) with Company Match Paid Vacation Paid Holidays Employee Vehicle Purchase Program Career Growth Opportunities Supportive Team Environment Crowley Nissan is an Equal Opportunity Employer and welcomes candidates who are committed to providing exceptional customer service and contributing to a positive dealership culture.