POSITION PURPOSE

The Cashier position creates legendary experiences for guests managing the takeout process, from order to pick-up/payment.

RESPONSIBILITIES

Warmly welcomes guests when they enter the sports bar, making personalized and authentic connections Engages with guests waiting for takeout orders Answers the phones timely with proper phone etiquette, according to BWW standards Takes guest takeout orders via phone or in person, following the takeout steps of service Displays salesmanship by recommending items, upselling add-ons and customizations to enhance guests take out experience Utilizes point-of-sale system to enter takeout and all other orders using proper cash handling procedures Complies with all specs, quality standards, and department rules and procedures Maintains high standards of cleanliness and keeps a sanitized and orderly environment in the HOH and FOH o As needed: empties trash, cleans and sanitizes food contact surfaces (e.g. food window, takeout order bagging area, etc.) Cleans guest areas (entryway, restrooms, etc.) Cleans and stocks host station, takeout counter, and server side stations. Utilizes dishwasher to clean dishware, silverware, and cups. Deep cleans as assigned Bags and manages takeout orders, checking for accuracy Presents and reviews takeout orders with guests/delivery drivers to confirm satisfaction Thanks guests and invites them back on their way out Assists others as needed Stays current on all federal, state, local and company required training and certifications Diligently follows safety requirements and models behavior that protects them and others Other duties as assigned

JOB DESCRIPTION CASHIER KNOWLEDGE/SKILLS

Superior guest service and hospitality skills Knowledge of proper sanitation, food safety, RAS and security procedures Strong verbal communication and interpersonal skills Skill in time management and organization with attention to detail Ability to take direction and execute team and BWW objectives Capacity to follow specific service time and guidelines Ability to maintain a high degree of pace and intensity for an extended period of time

BUFFALO WILD WINGS CULTURE

Create Legendary Experiences Demonstrates a commitment to providing an enjoyable and positive experience for all guests (internal/external) Shows an understanding of the organization's products, offerings, and service standards Understands what makes us different from our competition and the evolving playing field around us Responds to guest (internal/external) requests and concerns promptly and in a positive manner Impresses guests (internal/external) with exceptional service and helps create stories worth telling

Job Types:

Full-time, Part-time Pay:

From $14.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Ability to

Commute:

Boynton Beach, FL 33426 (Required) Ability to

Relocate:

Boynton Beach, FL 33426: Relocate before starting work (Required)

Work Location:

In person