A Head Cashier manages all checkout functions including ensuring adequate staffing levels on checkouts, the processing of sales transactions and refunds, monitoring cash drawer amounts and maintaining the checkout area. Head cashier provides first level escalation for customer issues and assists in the supervision and training of cashiers. Head cashier may also be responsible for opening or closing procedures of a store, including alarm operation, unlocking store and setting up of checkout area.
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. About the
Role:
The Cash Applications Supervisor is responsible for supervision of the Cash Applications team to ensure quality and accurate completion of assigned work in cash receipts, payment posting, cash reconciliation. Scope includes all LifeBridge Health facilities.
Responsibilities include:
Importing and identifying bank deposits, remittance processing and scanning/indexing/document imaging; Ensuring Inter-company transfers are accurate; Working with Manager and staff to assist in process improvement, policy development, employee development/retention; Ensuring manual and electronic transactions are posted accurately and timely; Coordinating imaging and indexing activities, quality audits and vacancy coverage; New-hire training, and consistent guidance to Cash Applications team; Supporting cashier operations and credit balance resolution processes and providing back-up as needed; Assisting the department in meeting performance/posting goals; Monitoring associates' productivity, quality and workflow and reports to Management.
KEY RESPONSIBILITIES
Supports management in leading, training and providing guidance to assigned Cash Application personnel. Train new employees on policies and procedures. Actively monitor open and unresolved requests and issues. Ensure resolution and follow up as needed. Monitors associates' productivity, quality and workflow and reports to Management. Perform lockbox and electronic funds transfer processing and assigns work to staff. Payment posting and credit resolution as primary function or in a backup role as needed to support adherence to the operating standards. Audits and reviews posting on a routine basis to ensure accuracy. Assists Manager with month end reporting. Maintains websites and user's access. Properly indexing to each patient's account. Assist the organization in identifying and processing refunds timely. Work with Manager and staff providing guidance and assistance in Identifying posting issues resulting in credit balances. Provide coverage to promote teamwork for critical functions when necessary to meet patient and departmental needs.
REQUIREMENTS
Education:
Associate's degree preferred in health-related field with relevant work experience in a clinical setting
Experience:
1 - 3 years of experience
Additional Information What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth :
Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits :
Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of
CARE BRAVELY
—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
