Visitor Services Lead SEE Science Center - 3.5 Manchester, NH Job Details Part-time From $15 an hour 1 day ago Benefits Employee discount Qualifications Customer communication Writing skills High school diploma or GED Performing background checks Product demos Manual handling

Full Job Description Hours :

8-16 hours per week Weekends. Additional hours available during Summer, School Vacation Weeks and Holidays. Mission To engage our community in the joyful, active exploration of science and innovation. Job Summary SEE Science Center has been engaging visitors of all ages in the pursuit of science discovery for over 30 years through museum hands-on exhibits, school field trips, summer camps, the SEEMobile, LEGO® Millyard Project, Science on Tap and other programs. Founded by inventor Dean Kamen, SEE is located in 30,000 square feet in the Manchester Millyard and welcomes over 40,000 visitors annually. The primary function of the Visitor Services Associate is to oversee frontline operations during normal business hours. This position helps to facilitate the visitor experience at SEE by greeting guests, collecting admission, light cleaning, and acting as cashier in the gift shop. The Associate will also answer the telephone, route calls and provide general information to callers. Some clerical tasks and assistance in facilitating large group visits will be required. The Visitor Services Associate will also run short demos for visitors on the Museum Exhibit Floor. Supervisory Responsibilities

• Manage end of shift cash outs and reporting. Supervision Received
• Works under the indirect supervision of the Visitor Services Manager who assigns workloads and provides policy and procedural guidance on a regular basis. Examples of Duties/Responsibilities
• Greet all guests promptly and in a friendly manner.
• Collect appropriate admission and log information into the POS system.
• Answer general questions about SEE.
• Answer the telephone, route calls, take messages, answer inquiries.
• Act as cashier in the gift shop and complete shift close out procedures.
• Stock gift shop shelves.
• Perform demonstrations as many as three times a day.
• Maintain a high level of cleanliness at Museum entry and help perform basic tidying work during slow periods.
• Assist with clerical duties as needed.
• Lead in turning on/off exhibits and reporting exhibit issues to the appropriate staff.
• Must learn all demos and have the ability to answer questions about the demonstrations.
• Perform other duties as required. Required Qualifications and Skills
• Ability to communicate effectively verbally and in writing.
• Ability to work well with the public and harmoniously with others.
• Ability to perform several tasks at once under distracting circumstances.
• Must maintain a professional appearance.
• Interest in Science, Technology, Engineering and Math (STEM) a plus.
• Must abide by all SEE Policies and Procedures.
• Must pass background check. Education and Experience
• High school degree or GED in progress or completed required.
• Previous experience operating a cash register and telephone system preferred.
• Previous experience working in a front-facing role with the public preferred. Physical Requirements
• Prolonged periods of sitting at a desk or working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to orate and stand for short periods of time while giving group presentations.

SEE is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type:

Part-time Pay:

From $15.00 per hour

Benefits:

Employee discount People with a criminal record are encouraged to apply Ability to

Commute:

Manchester, NH 03101 (Preferred)

Work Location:

In person