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GRAND RIVER CASINO

Lodge Clerk

Career Insights for Head Cashier

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What they do

A Head Cashier manages all checkout functions including ensuring adequate staffing levels on checkouts, the processing of sales transactions and refunds, monitoring cash drawer amounts and maintaining the checkout area. Head cashier provides first level escalation for customer issues and assists in the supervision and training of cashiers. Head cashier may also be responsible for opening or closing procedures of a store, including alarm operation, unlocking store and setting up of checkout area.

$32,158 / year median in South Dakota

-0% projected decline

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Job Description

SALARY RANGE
$12.72 - $15.45
HOURLY/DOE SUMMARY:
Assists casino customers in all aspects of the Gift Shop, Lodge and switchboard.
DUTIES AND RESPONSIBILITIES
The Lodge Clerk accurately makes reservations and checks guests in and out in a timely and accurate manner. He/she is responsible for directing incoming switchboard telephone calls to the appropriate party. The Lodge Clerk substitutes for the night auditor when needed and completes all paperwork and log books accurately. He/she assists in the gift shop by waiting on customers, arranging merchandise displays and taking monthly and annual inventory of all merchandise. The Lodge Clerk is responsible for any other duties as assigned by either the Lodge Director or Lodge Supervisor. Employee shall comply with all BSA/AML regulations, reporting, and training requirements - Specifically those in the Grand River Casino Written System of Internal Controls (and appendices) for BSA/AML Compliance.
PREREQUISITES
Must be 18 years of age or older. Must qualify for a Standing Rock Sioux Tribal Non-Gaming license. Must have 20/20 corrected vision and not be color blind. Must have outstanding customer service skills and telephone etiquette.
EDUCATION
High school graduate or GED or experience in lieu of.
EXPERIENCE
Six months experience in an area of customer service preferred. Must have at least 3 months experience working with computers preferred.
PHYSICAL
Must be physically able to withstand continued standing and sitting for 8 hours or more and be able to lift up to 30lbs. Must be able to bend, reach and grasp and have good finger dexterity.