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Eastern Idaho Community Action Partnership, Inc.

Bilingual Energy Assistance Specialist

Entry-Level JobVerifiedNo experience needed
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Job Description

Make a Difference in Your Community - Join EICAP as a Bilingual Energy Assistance Specialist! Do you speak both English and Spanish and want a temporary job where you can truly make a difference? Join Eastern Idaho Community Action Partnership (EICAP) as a Bilingual Energy Assistance Specialist in our Idaho Falls office. This is a great opportunity to use your language skills to support families who need help with their utility bills.
What You'll Do Support Clients:
Greet visitors, answer phone calls, and assist clients with questions.
Guide Applications:
Help families complete applications and verify required documentation.
Ensure Accuracy:
Enter data correctly and review applications for completeness. Work as a
Team:
Collaborate with colleagues, clients, and partner organizations.
Maintain Confidentiality:
Handle sensitive client information with discretion.
Stay Organized:
Keep a consistent schedule set by the program coordinator.
Community Outreach:
Assist in outreach efforts to raise awareness of energy assistance programs
Commmitment:
Temporary, full-time role (40 hrs/week) for 20 to 26 weeks. What You Bring High school diploma or GED required. Fluency in English and Spanish (spoken and written). Computer proficiency (Microsoft Windows applications). Customer service or public-facing experience preferred. Strong attention to detail and organizational skills. Familiarity with multi-line phone systems a plus.
Why Join EICAP Pay:
$15.25/hour + paid holidays and sick leave.
Impact:
Help families maintain access to essential utilities.
Bilingual Advantage:
Use your language skills to serve a diverse community.
Professional Growth:
Gain hands-on experience in human services.
Supportive Team:
Work in a collaborative, mission-driven environment. Apply today and help families across Eastern Idaho access the resources they need to keep their homes safe and warm.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave