Account Manager - Home Health Health Link - 4.5 Milpitas, CA Job Details Full-time $41 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer relationship building Networking through cold outreach Client relationship development Company vehicle operation Driver's License Initial Contact (sales skills) Prospecting Customer interaction during outreach Stakeholder relationship building Full Job Description Health Link Home Health & Hospice Milpitas / Santa Clara County, CA Full-Time | $41/hour + Performance-Based Bonus The Role For over 20 years, Health Link Home Health & Hospice has served patients throughout the San Francisco Bay Area. We are seeking a motivated, relationship-driven Account Manager to join our Community Relations team and support continued growth throughout Santa Clara County. Working closely with the Director of Business Development, the Account Manager will focus on developing and maintaining relationships with healthcare providers, increasing awareness of Health Link's home health services, and generating new referral opportunities throughout the South Bay. This is a field-based role for someone who enjoys building relationships, connecting with healthcare professionals, and developing business within the community. We are looking for someone who is motivated, consistent, organized, and comfortable being accountable for growth goals. You will be supported with a company vehicle, ongoing training, and AI-powered technology designed to provide referral insights and support efficient territory routing. What You'll Do Develop and maintain referral relationships throughout assigned areas of Santa Clara County Build relationships with hospitals, skilled nursing facilities, physicians, medical groups, clinics, senior living communities, and other healthcare organizations Conduct consistent in-person outreach, account visits, meetings, presentations, and follow-up Introduce new healthcare partners to Health Link and educate them on our home health services, clinical programs, and capabilities Maintain regular communication with existing referral partners and strengthen those relationships over time Identify new referral opportunities through consistent field outreach and relationship building Follow up with prospective referral partners and maintain consistent account contact Execute territory priorities and business development initiatives in partnership with the Director of Business Development Communicate feedback from referral partners, market activity, and potential growth opportunities to the Director of Business Development Collaborate with Intake, Clinical, Operations, and other internal teams to support a strong referral and patient experience Meet established referral, admission, and account growth goals Represent Health Link professionally throughout the South Bay healthcare community What You'll Need 1+ year of experience in healthcare sales, business development, account management, community relations, or a related healthcare role preferred Strong relationship-building and communication skills Sales-oriented mindset with the motivation to develop new business and grow referral relationships Comfortable conducting in-person outreach and developing new professional relationships Strong follow-up, organization, and time-management skills Self-motivated and comfortable working independently in the field Knowledge of the Santa Clara County healthcare market preferred Existing relationships within the South Bay healthcare community are a plus Home health, hospice, post-acute care, senior care, hospital, or skilled nursing experience preferred Valid California driver's license and driving record that meets company requirements Benefits Performance-based bonus opportunity Company vehicle AI-powered technology to support referral insights and efficient territory routing Medical, dental, vision, and life insurance 401(k) with company matching Paid time off