Member Experience Associate Valley of the Sun Jewish Community Center - 3.2 Scottsdale, AZ Job Details Part-time | Full-time $17 - $19 an hour 14 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off 401(k) matching Qualifications Visitor query response Phone communication Greeting customers Answering guest questions Phone call screening Conducting guided tours High school diploma or GED Cash register operations Payment Processing Systems Customer engagement Reservation systems Customer issue escalation Telephone systems POS systems Entry level Full Job Description Job description Member Experience Associate This position is a customer service position responsible for staffing the Welcome Desk and assists in providing the best Member Experience. Engage, Exceed Expectations and Excellence is what we do!

RESPONSIBILITIES AND DUTIES

Greet all members and guests enthusiastically and professionally in person and by telephone Engage with all members throughout their shift Check in members guests according to procedures Accepting payments for services at POS computer Making reservations in UPace Answering the telephone and directing calls to the proper person Assist members by being knowledgeable of all departments, services, community/campus programs and events Keep membership director abreast of all customer service issues and concerns Give tours and process membership applications Additionally, any responsibility that would be required to maintain effective member relations; issuing photo ID cards, addressing membership inquiries, keeping surrounding area organized and other duties as assigned

Job Types:

Full-time, Part-time Salary:

$17.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Schedule:

Day shift Holidays Monday to Friday Weekend availability Supplemental pay types: Commission pay

Education:

High school or equivalent (Preferred) View public job page