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Membership Advisor
Career Insights for Membership Sales Representative
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Scorecard
Based on Illinois data
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What they do
A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.
$41,170 / year median in Illinois
+11% projected growth
Job Description
East Bank Club is looking to add a Membership Advisor. Do you have a passion for fitness? Able to make connections with others? This could be the perfect opportunity! Facilitate memberships; assist prospective new and existing members and guests in a professional, efficient manner. Keeping service uppermost in mind at all times.
Rate of Pay:
$23.00 per hour, plus bonus potential based on team's performance. This role is considered entry-level.
Full-Time Schedule:
Sunday:
9:00am-4:00pm
Monday:
11:00am-7:30pm
Tuesday:
11:00am-7:30pm
Wednesday:
9:30am-6:30pm
Thursday:
off
Friday:
11:00am-7:30pm
Saturday:
off
•Schedule is subject to change based on business needs
Responsibilities:
Work with prospective new members Assist with all aspects of membership, including sales, reinstatements and conversions. Arrange and provide tours for prospective members Accommodate walk-in requests for membership information or tours Enter all membership inquiries into Keep Me prospecting software in a timely manner Maintain prospect list on a daily basis, including all follow up, status updates and notes Sign up new members New Member Orientation Process new member paperwork Issue, stock and create New Member Gifts Issue referral gifts and update referral log weekly Responsible for assigned individual Sr. project Knowledge of all membership policies and reasons behind them Check email and voicemail regularly and follow up promptly Reinstate memberships Corporate accounts Inactivate memberships Assist as a Member Services Representative All other job duties as assigned by management. Requirements Previous sales experience Excellent oral communication and customer service skills Ability to handle multiple tasks at once Work well under pressure and in a fast-paced environment Self-starter; takes initiative Some college or sales experience preferred Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing)
Holiday Bonus Paid Parental Leave Health & Wellness:
Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options
Life Insurance:
Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through
MetLife Employee Perks:
Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.